Return to Class FAQs

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New Semester Timelines and Deadlines

I am concerned that I may not be able to complete the fall semester. Haven’t we missed too many classes already?

We are confident that you can complete the semester and the learning outcomes for each class. Consider this: Since Engagement Week occurred during the strike, Centennial College students actually missed four weeks of class. We are making up three of those four weeks by extending the semester by one week before the holidays (December 18 to 22) and by two weeks in the New Year (January 2 to 12). Therefore, we need to reconfigure just one week of lost class time. We are confident that every student can successfully complete their semester.

Apprenticeship Students: Is November 27 confirmed as the new start for the apprenticeship program originally scheduled to start on October 23?

Yes. Now that faculty have returned to work, we can confirm that your program will begin on Monday, November 27 and run until Friday, January 19, 2018.

We hope you can join us for this session and that the short notice did not inconvenience you or your employer. If you have any issues concerning the November 27 start date, and have not already done so, please let us know by email that you are unavailable for this session.

Please note that the College will be closed for the holidays, and there will be no classes or campus access from December 25 until we open again on January 2.

One final note: You may continue to receive updates from the College through your myCentennial email with information for students in our full-time programs. Please disregard the dates in these messages as apprenticeship programs run on a different schedule.

Will the College adjust deadlines (e.g., deadline to withdraw without academic penalty) in light of the faculty strike? 

We know this is a stressful time with so much information and so much unknown. As a result, deadlines have been reasonably adjusted.

Specifically, any deadlines that occurred during the strike, or were scheduled for the first five business days (Monday to Friday) after classes resume, have been delayed until at least the sixth business day. The first five business days are being used to focus on student adjustment and communication needs.

This is consistent with our practice that tests and assignments will not occur within the first five business days upon return to classes. Please note that this may not necessarily apply to students in joint university programs. Please check our Important Dates Calendar for adjusted deadlines. 

Fall 2017 Tuition Reimbursement and Withdrawal Process

What do I need to consider if I want a tuition refund?

We encourage all Centennial students to learn about the semester completion plans for their program before deciding to withdraw. Because Engagement Week occurred during the strike, Centennial College students actually missed four weeks of class. We are making up three of those four weeks by extending the semester one week before the holidays (December 18 to 22) and two weeks in the New Year (January 2 to 12). Therefore, we need to reconfigure just one week of lost class time.

We strongly believe that, with the adjusted syllabus, extension of the semester and extra student supports in place, Centennial College students have the opportunity to successfully complete the semester.

Also, re-enrolling in your program is not as simple as taking it again in the winter 2018 semester, given that the scheduling of courses and available spaces (and given Centennial’s obligations to incoming students.)

Here are some scenarios:

  • Your program may be available in the winter 2018 semester (starting January 22), but the programs might be full – meaning that there is no guarantee that you will be admitted.
  • Your program may not be available in the winter 2018 semester and might only be offered again in the fall 2018 semester (September). However, these programs might be full – meaning that there is no guarantee that you will be admitted into these programs.

That said, students who truly feel they cannot continue their studies this semester will qualify for the Fall 2017 Semester Withdrawal and Tuition Refund if they can ;demonstrate that their reason to withdraw is a direct result of the strike. Qualifying students can withdraw from the fall 2017 semester and receive a full refund for their fall tuition portion of their fees, a partial refund of ancillary fees, and full refund of locker and College parking fees. Students can file the withdrawal application any time beginning at noon on Friday, November 24 through to 11:59pm on Tuesday, December 5, 2017.

Please note: International Students must see an International Advisor to start their withdrawal process; failure to do so will result in a delay in processing your withdrawal application.

I am considering withdrawing from my program and taking the tuition refund. Who should I speak with?

If you are considering withdrawing and are:

A Domestic Student, you must speak with your Success Advisor and/or attend a Stay the Course or Push Reset: Tuition Reimbursement and Withdrawal Information Session

An International Student, you must speak with an International Advisor.

Conflicted about this decision, we strongly encourage you to talk with one of the College’s Counsellors.

Centennial College has established a Fall 2017 Semester Withdrawal and Tuition Refund Process in response to the Ministry’s November 20 announcement. We recognize that the five-week faculty strike may have interrupted the lives of some students, and this process sets the parameters for students who wish to leave college and receive a tuition refund. We also recognize this is an important decision that is not to be taken lightly.

While the refund might initially be appealing (and make sense in a few cases), there are some serious implications with respect to student loans (OSAP), study permits and program availability. You may not be able to enroll in the same courses in the 2018 winter semester (starting January 22) in which you are currently enrolled.

How will I know whether I qualify for a refund if I withdraw from the fall 2017 semester?

You qualify to withdraw and receive a refund if you are:

  1. A full-time or part-time student withdrawing from an eligible full-time program or course. Partial tuition refunds will not be granted.
  2. A full-time or part-time apprenticeship student. Apprentices can apply for a full refund of classroom fees if they cannot complete their in-school training for reasons related to the strike.
  3. A full-time Second Career student. The Ministry will receive any tuition refunds.
  4. International students who withdraw from the Fall 2017 semester and are not enrolled in a designated learning institution for the Winter 2018 (January 2018) semester:
    • Will not be eligible for an off-campus work permit or a co-op work permit
    • Will not be eligible for the post-graduation work permit

International students must leave Canada unless they choose to change their status from "student" to "visitor." Please see an International Student Advisor to understand the IRCC rules and regulations.

Visit the IRCC to learn how the Ontario college strike affects your immigration status.

What exactly do I need to do to withdraw?

To withdraw, you must complete the online withdrawal form no later than 11:59 PM December 5, 2017 (absolutely no exceptions after that time) which includes providing a written explanation of why your withdrawal is related to the strike. Counsellors are available at each campus to help students who want to explore their decision further. You should also speak with a Success Advisor.

You will be asked to submit a written summary of your reason(s) for withdrawing and how this relates to the strike. You must complete these steps no later than 11:59 PM, December 5, 2017. After you have completed these steps, please note that it will take up to four weeks to complete the withdrawal process and for you to receive your refund.

If I withdraw, can I return to the program any time I want and resume classes?

With the recovery plans we have put in place, you will have every opportunity to complete this semester successfully. Remember, it’s only one week of content to reconfigure and you’re in good hands with our faculty and student services teams!

Unfortunately you cannot return to your program immediately. If you choose to withdraw from your fall 2017 program and receive a fall tuition refund, you can reapply for your program in the winter 2018, summer 2018, or fall 2018 semesters. Enrolment Services will work with you, and do everything we can to secure you a seat, and bypass the OCAS application fee. However, the admission process is competitive and there are no guarantees.

Semester 1 Student Planning to Re-admit to Semester 1

If you were are a Semester 1 student this fall 2017, and need to withdraw from your fall 2017 semester because of the strike, but plan to reapply for the winter 2018 or summer 2018 semesters, you can ask the College to hold your refund.

Students on OSAP can hold their fees for winter 2018 or summer 2018 semesters. You must contact the Student Financial Services department to inform them that you have requested your fees be held. 

Winter, Summer or Fall 2018 Semester Re-admission. To reapply for winter 2018, summer 2018 or fall 2018 semesters after withdrawing from your program, please follow the re-admission steps below:

  1. If you are a recipient of the Ontario Student Assistance Program (OSAP), consult with Student Financial Services to see how this will affect your OSAP assessment.
  2. Check your program availability for winter, summer or fall semester 2018 on the ontariocolleges.ca (OCAS) website.
  3. If your program is running and there are seats available (e.g., it is open on OCAS), please contact Enrolment Services to help with a Centennial College ‘in-house’ application. This allows you to bypass another OCAS application fee. Remember, there are no guarantees when you reapply, especially for oversubscribed programs.
  4. If you are an International student you will need to apply for your program again by following the steps listed on the International department webpage.

Returning to Semester 2 or Higher

If you choose to withdraw from your fall 2017 program and receive a tuition refund, you can reapply for your program.  You will need to fill out an Application for Re-Admit or Transfer form located on the College’s website.  The completed form must be submitted to Enrolment Services.

Please note, in order to receive the refund of your College parking fees, you must return your parking permit to Security.

If I withdraw from the semester, what exactly will be refunded?

If you qualify for a full refund, and complete the process by the no later than 11:59 PM December 5, 2017 deadline, you will receive a full refund for the fall tuition portion of your fees, a partial refund of your ancillary fees, and a refund of your College parking fees.

What else do I need to know when making an informed decision to withdraw?

Refunds for OSAP recipients will be sent to the National Student Loan Service Centre for credit against any applicable outstanding loan balance. Refunds for Second Career students will be returned to the Ministry.

Refunds for Second Career recipients will be returned to the Ministry.

All other refunds will be issued:

  • By cheque; mailed to your home address based on your myCentennial address information.
    • Please ensure that your myCentennial mailing address is up-to-date.
  • If requested, kept on account for readmission at a later date.

Back in the Classroom

When I return to classes, do I have the freedom to talk with my faculty in the classroom about concerns with the strike?

Students are always encouraged to be open and honest with their professors in the classroom. Respectful dialogue is critical to the creation of a comfortable and trusting learning environment. Within the context of the strike, students may experience anxieties or concerns about adjustments to the teaching schedule and/or outstanding assessments. Students should communicate their feelings and needs directly with their professors to explore solutions together.

Student Success

How will we complete our semester following the strike?

Centennial is committed to providing every student with the education they need to succeed. Remember that, with Centennial’s semester format that includes Engagement Week, our students actually had four weeks of classes postponed by the strike.

Centennial College has developed plans to allow our students to recover the remainder of their semester. We have already decided to extend the fall 2017 semester by holding one week of classes the week before the holidays (December 18 to 22) and two weeks of classes in the New Year (January 2 to 12, 2018.) Rest assured that students' situations and needs will be top of mind in all decision-making.

International Students

I heard that the College will give me a full refund because there were no classes.

We encourage all Centennial students to learn about the semester completion plans for their program before deciding to withdraw. Because Engagement Week occurred during the strike, Centennial College students actually missed four weeks of class. We are making up three of those four weeks by extending the semester one week before the holidays (December 18 to 22) and two weeks in the New Year (January 2 to 12). Therefore, we need to reconfigure just one week of lost class time.

The College has posted information about the Fall 2017 Tuition Refund and Withdrawal Process by noon on Friday, November 24. We strongly recommend you read the section on the Fall 2017 Tuition Refund and Withdrawal Process in these FAQs as well as the information on the Fall 2017 Tuition Refund and Withdrawal Process webpage.

I’m scared about catching up with assignments and having more work to do in less time.

I understand how this may be scary. It’s totally normal to feel this way. The College has extended the semester by three weeks as part of the recovery plan. This means our 14 week semester is now 13 weeks. Your teachers will talk to you about assignments and the workload. Talk to them about your concerns. They want to see you succeed. You can also reach out to the College’s Counsellors and to your International Advisor.

I was not doing well this semester. Should I just quit and get a refund?

It’s not too late to get help and complete the semester successfully. Talk to your International Student Advisor, program Student Success Advisor, or a College counsellor about getting help. Additional supports are in place through tutoring, mentoring, co-op, libraries and Learning Centres. Getting tips on study strategies, wellness tips and time management will all help you do well. 

I’m still scared about not being able to cope. Can I get a refund?

Yes, you are eligible for a refund for the tuition portion of your fees, a partial refund of your ancillary fees, and a full refund of College parking fees and locker fees. However, seriously think about your long-term plan.

If you are an International student and you wish to withdraw from the Fall 2017 semester and are not enrolled in a designated learning institution for the Winter 2018 (January 2018) semester:

  • You will not be eligible for an off-campus work permit or a co-op work permit
  • You will not be eligible for the post-graduation work permit

Please note that International students must leave Canada unless they choose to change their status from "student" to "visitor." Please see an International Student Advisor to understand the IRCC rules and regulations.

Visit the IRCC to learn how the Ontario college strike affects your immigration status.

 

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