Helpdesk Call Centre
In addition to the Client Support Counters, the Helpdesk Call Centre is an area where students can turn for help with their IT questions. The Helpdesk Call Centre is comprised of a number of individuals who specialize in over-the-phone technical support. By calling the Helpdesk you can find answers to questions such as: How do I Login? What’s my username and default password? How do I access my e-mail? Whether you are having problem accessing information on myCentennial or if you have simply forgotten a password, by calling the Helpdesk at 416-289-5280 you will be in touch with an agent who can assist you with your IT requirements. The Helpdesk Call Centre can also be reached from any on-campus computer lab telephone. If a lab needs a paper refill, dial the Helpdesk extension 5280, and an agent will put your request through to a lab technician at your campus.
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