Office Administration – General

Program Code: 2701

School: School of Business

Credential: Certificate

Program Type: Post-secondary program

Program Length: 1 year/ 2 semesters

Start Date: Fall, Winter

Location: *Progress Campus


Telephone: 416-289-5000, ext. 2143

Centennial College’s Office Administration – General program will offer you the administrative support skills you need to succeed in today’s office environment.

You will polish your communication and human relations techniques while learning the range of mandatory office skills. In small-sized classes, experienced professors will lead you through this School of Business offering, which employs practical application to topics such as:

  • Word processing
  • Document production
  • Office procedures
  • Computer applications
  • Transcription

The Office Administration - General program’s resulting credential will allow you to apply for a variety of administrative assistant positions.

Semester 1
Course Code Course Title Location
COMM-160/COMM-161 College Communications 1 Progress Campus
GNED General Education Elective Progress Campus
OAGN-113 Microcomputers 1 Progress Campus
OAGN-115 Introduction to Word Processing Progress Campus
OAGN-118 Transcription Techniques 1 Progress Campus
OAGN-124 Financial Procedures Progress Campus
Semester 2
Course Code Course Title Location
COMM-170/COMM-171 College Communications 2 Progress Campus
OAGN-116 Word Processing Applications Progress Campus
OAGN-119 Transcription Techniques 2 Progress Campus
OAGN-123 Microcomputers 2 Progress Campus
OAGN-125 Office Procedures and Communications Progress Campus
OAGN-127 Machine Transcription Progress Campus

Program Highlights

  • Through exposure to essential business software tools such as word processing, spreadsheet, database and presentation software, you will develop your expertise.
  • Learning from Office Administration – General faculty members who have business world experience and up-to-date knowledge of current trends, business practices and related technology requirements will expand your skills portfolio.
  • Small class environments with opportunities to connect with experienced, knowledgeable faculty will foster inclusiveness.
  • You will further your career opportunities by earning a diploma that reflects high standards of learning.

Career Outlook

  • Office Assistant
  • Office Clerk
  • Receptionist
  • Secretary
  • Administrative Assistant

Academic Requirements

  • Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status (19 years or older)
  • English Grade 12 C or U, or equivalent (minimum grade required) or take the Centennial College English Skills Assessment for Admission

Additional Requirements

  • Minimum 2.0 (C Grade) required to graduate.
  • Students will be placed in the appropriate English level based on skills assessment results. This may lead to additional courses and require extra time and fees.

1. Apply Online

Are you an International Student? Apply directly to Centennial College here.

If you are applying through the Second Career Strategy, please apply at the Employment Training Centre for Second Career (Progress Campus). Second Career Strategy is a funding initiative for those who have been laid-off and are in need of training. For more information go to Second Career Strategy.

If you have previously attended a full time program at Centennial College, you may be eligible for a Program Transfer. Visit Enrolment Services at any Campus for information.

All other applicants must apply online at A non-refundable application fee of $95 must accompany applications. The fee is payable online, by telephone, online banking, by mail, or in person to For more information go to Application Fees.

2. Submit Documents

Current Ontario high school students and graduates from Ontario high schools: Notify your guidance counsellor that you have applied to college and your school will forward transcripts to Centennial College via

Graduates of college/university, or high school outside Ontario but within Canada: You are responsible for requesting that your educational institute sends any required documents and transcripts to

Applicants who attended school outside of Canada: If you are submitting transcripts to meet admission requirements, you must have the transcripts assessed by an independent credential assessment agency such as World Education Services (WES) or International Credential Assessment Service (ICAS).

For more information go to Submitting your Transcripts.

3. Confirm Your Offer of Admission

Offers of Admission are sent by mail to eligible applicants. When you receive your offer, you must login to your account at and confirm before the Deadline to Confirm noted in your offer letter.

You may confirm only one college and one program offer at a time.

You must confirm your offer by the Deadline to Confirm noted in your Offer of Admission letter or your seat may be given to another applicant.

When you confirm your Offer of Admission at Centennial College you are given access to your personal myCentennial account where you can check your email, grades, register for courses, pay tuition fees, and see your class timetable.

4. Pay Fees

Centennial fees statements are sent by email to your personal email account and to your myCentennial email account. Fees statements are not mailed.

You must make a minimum payment by the Fees Deadline noted in your Fees Statement or your seat may be given to another applicant.

5. Build Your Timetable (Register for Courses)

Build your timetable (web-register for courses) at

Fall registration begins mid-July
January registration begins mid-December
May registration begins mid-April

Your web-registration will not open if:

You have not submitted your minimum fee payment by the deadline
You received a Conditional Offer of Admission and you have not met the conditions of your offer.

Once you have paid your fees or have made appropriate arrangements, register for your courses online through myCentennial.

Canadian Students International Students
Two-semester Tuition
$2,608.50 $2,608.50 $2,596 $12,400 $11,575 $11,575
Incidental and other Fees
$950 $895 $895 $1,530 $1,475 $1,475
Two-semester Total
$3,558.50 $3,503.50 $3,491 $13,930 $13,050 $13,050