Enquiry on Results
To be fair to all test takers, if you are not happy with your result you can apply for a review of your results (called an Enquiry on Results) at our test centre within six weeks of the test date.
Here is what happens during the review process:
- Test papers are re-marked by highly skilled people who are not aware of the original marks awarded for each of the components (Writing, Reading, Listening, Speaking).
- The test centre is then notified of the re-mark result and if the mark has changed, we will issue a new TRF.
The request for a remark must be made within six weeks of the date shown on your Test Report Form (TRF). You may ask to re-mark the whole test or any part of it (Listening, Reading, Writing or Speaking).
You must pay an enquiry fee, which is fully refunded if your band score changes. The fee is $185.00 Canadian Dollars including tax. Please click the link below for paying the EOR fee.
The Enquiry on Results will be processed within 2 to 4 weeks. You will receive an email and a letter confirming your final score from the test centre after this time. And then your results will be mailed to your home address by Canada Post regular mail.