Centennial College facilities are currently closed and the College has moved to Teaching at a Distance. Please continue to visit our website for regular updates.

Services Novel Coronavirus Frequently Asked Questions

Services Novel Coronavirus Frequently Asked Questions

Last updated: March 23, 2020, 4:00 PM


What is the status of our day care centres? Do they remain open?

As of Saturday, March 14, our Progress Campus Child Care Centre, East York Early Childhood Education Centre and the Diefenbaker childcare location will be closed in compliance with direction from Toronto Public Health. The tentative date for services to resume is Monday April 6, 2020.


With the spread of COVID-19, who do I speak with if I am experiencing stress and/or am worried about my family, friends/loved ones overseas?

Whether you are anxious about catching COVID-19, or worried about loved ones living in a country impacted by COVID-19, please know that the College understands your concerns and is able to provide services to help you through this worrying time. Students can reach out to friends, teachers, advisors or staff at the Student Experience Office for any needed support. As well, support is available through one of the College’s counselors working at the Centre for Accessible Learning and Counselling Services.


Will I still be able to access tutoring through the Centre for Academic English? *New

Starting March 23, the Centre for Academic English will transition its tutoring to online instruction. To access tutoring online, you will need a laptop or desktop computer with a webcam and a headset.

If you wish to participate in online tutoring, log into my centennial, click on Student Services and in the box that says Centre for Academic English, click "Book an Appointment". You will receive an email through your @myCentennial account containing a link and instructions on how and when to meet with your online tutor. Please read this email carefully, and contact us at cae@centennialcollege.ca if you have any questions or issues. Then, before your appointment, you will receive a reminder email.


Are any facilities or services open at the College?

On March 17, the College made the difficult decision to close its campuses and learning sites, including our libraries, computer labs, fitness facilities, student centres and bookstores. Students can access library and bookstore services online. Please regularly check the Centennial College website for the most recent important information.


How can I obtain a copy of my transcript? *New

Students can request a transcript online via the myCentennial student portal. Transcripts are mailed out every Thursday to the address selected on the transcript request. To submit a request for your transcript:

  • Sign into myCentennial
  • Select "Student Records"
  • Select "Request Official Transcript"

Follow the steps to order your transcript for mailing. Please ensure you provide a full address of where you wish to have your transcript mailed.

You will be charged $12 for each copy of your transcript. Please have your credit card handy before you log on.