Toronto Public Health:
Student Success Resources
Student Success Resources
Student COVID-19 Hotline
The Centennial College FAQ page is a comprehensive resource that is updated frequently, so please start here for any questions you may have.
If something remains unclear to you, or if you have a particular need that is not being addressed, please do not hesitate to call the Student Hotline for further assistance.
Phone: 416-289-5000 or toll free 1-800-268-4419 (press 7 for the COVID-19 Student Hotline) 9:00 AM to 4:30 PM
For assistance with admission application questions, study permit and immigration issues.
For technical assistance with your eCentennial portal or login issues.
Online Learning Tips
You can, of course, Google "online learning tips" and find numerous resources but you may find these two websites of particular interest. They focus on the importance of goals, active engagement, and wellness.
Device Loan Program
We are offering a limited supply of Chromebooks on loan to support "Teaching at a Distance," when all other options for obtaining a device have been exhausted.
All student services are being conducted electronically, virtually or by phone during "Teaching at a Distance."
Success Advisors have an in-depth knowledge of academic and College resources and can provide you with tools and means to support your academic, personal and social success through this challenging time.
Phone: 416-289-5000, ext. 5123
International Student Advisors
International Student Advisors will advise on all immigration-related matters, as well as study and work permits. To learn how to book a 20-minute telephone interview visit International Student Advising Services.
Student Employment Advisors
Student Employment Advisors will work with you regarding career planning, resume/cover letter review, job searches, interview preparation, and on-the-job success tips.
Co-op Advisors are there to support your co-op program, and as you apply your classroom education to real-work experiences at your work site.
Centre for Accessible Learning and Counselling Services (CALCS)
CALCS is offering its full range of mental health, accessible learning, and accommodation support virtually. You can book an appointment online through our website, or contact us between the hours of 8:30 am – 4:30 pm.
Phone: 416-289-5000 ext. 3850
Counselling for mental health-related needs is accessible 24-7 through the following:
Text: send "GOOD2TALKON" to 686868
Keep Me Safe (services in the language of your choice)
We Speak Student
The Place of Reconciliation for All Our Relations and Sean Kinsella (Director, the Eighth Fire) are available for community connection, concerns, and other needs raised by and for Indigenous students.
Phone: 416-289-5000 ext. 2370
Offering a full suite of services online: learning strategies appointments, math drop-in, one-to-one tutoring, and learning circles. (What you would have received in person, you can now receive online.)
Students with questions can use AskOn chat (a collaborative initiative with all Ontario Colleges) and also send questions via email using the Ask the Library Online Form.
One-on-one appointments can be booked with librarians. Librarian Contact Information.
Students can conduct their research using Libraries' online resources (ebooks, streaming videos, and many other electronic resources) including access to databases on the Libraries website. Library Guides are tailored to programs, courses and topics and are a great place to start.
Centre for Academic English
Offering online English tutoring. If you wish to participate in online tutoring, log into myCentennial, click on Student Services and in the box that says Centre for Academic English, click Book an Appointment. You will receive an email through your @myCentennial account containing a link and instructions on how and when to meet with your online tutor.
For a full listing of CCSAI services (including health plans and advocacy) that are available to you, please review webpages.
Student Financial Aid
Student Financial Services continues to process OSAP, bursary, and scholarship submissions.
- Ontario Student Assistance Program (OSAP)
- Student Financial Services
- Summer General Bursaries for Full-time and Part-time Day School
- Returning International Student COVID-19 Bursary: Paused Summer 2020 Semester
- Returning International Student COVID-19 Bursary: Continuing Summer 2020 Semester
Other Government Resources
- Canada Emergency Student Benefit
- COVID-19 Economic Response Plan
- Information on Canada Student Loans
- Changes to Ontario's Emergency Assistance Program in Response to COVID-19
- Ontario Cuts some Hydro Rates
Other Support Resources
The Student Hubs are currently closed for in-person services. If you require any registration services, or would like to pay your fees, please call 416-289-5300.
For general inquiries and the Student COVID-19 hotline call 416-289-5000.
If you have an inquiry relating to your current academic semester (academic standing, model route challenges, etc.) please contact your Success Advisor who will assist you.
Application assistance for the Summer and Fall 2020 semesters.
For assistance with transcript requests, graduate audit inquiries, withdrawal status and program transfer status.
Community Outreach Office
The Community Outreach Coordinators are available for community connection, concerns, and other needs raised by and for students and community members who need support and intervention to continue their studies.
There are many food banks in the communities surrounding your campus that you can access for immediate food needs.
See the list of resources below by campus.
Scarborough Citadel Foodbank: 416-759-1721
Takbeer Food Bank: 416-726-2044
Flemingdon Food Bank: 416-422-4322
Community Share Food Bank: 416-441-3209
Society for the Living Foodbank: 416-746-0388
North York Harvest Foodbank: 416-653-7771
Lawrence Heights Food Bank: 647-786-3663
ACSA Scarborough South: 416-267-0115
Takbeer Food Bank: 416-576-2322
Scarborough Healthy Communities: 416-847-4147
ACSA Dorset Park: 416-292-6912
St Ninian’s Church: 416-438-2211
Story Arts Centre
Allan’s Garden Food Bank: 416-203-0050
Bluffs Food Bank: 647-447-4149
Yonge Street Mission: 416-929-9614