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Important Information about Travelling to Canada
Important Information about Travelling to Canada
There are several special measures you need to be aware of before planning to travel to Canada at this time. If you had a valid study permit or have been approved for a study permit on or before March 18, 2020, you are exempt from the current travel restrictions and may travel to Canada.
Before you travel, you need to have a valid study permit or a Letter of Introduction (study permit approval letter) indicating your permit was approved on or before March 18, 2020, along with other documents you need to carry. For more information, review the Permits and Visas section.
Please remember that airline officials will be conducting a health check, and anyone showing symptoms of COVID-19 will not be able to board their flight to Canada.
Please consider when booking travel to ensure your travel arrangements are refundable should you need to adjust your travel plans. Here's a tip: avoid booking your flight through a third-party service, and book directly with airlines instead. Many third-party agencies will not provide refunds on booked flight.
Face Covering Requirements for Air Travellers
All air travellers are asked to cover their mouth and nose with a non-medical mask or face covering:
- at Canadian airport screening checkpoints, where the screeners cannot always keep two metres of separation between themselves and the traveller;
- when they cannot physically distance from others, or as directed by the airline employees; and
- when directed to do so by a public health order or public health official.
Please visit the Transport Canada website for further information and learn more about the face covering requirements for air travellers.
Due to the current COVID-19 pandemic, the federal and provincial governments have mandated changes limiting international travel into Canada. All individuals traveling into Canada have to place themselves into quarantine for 14 days.
Therefore, you should not travel unless you can demonstrate your plan for the quarantine upon entry. This is mandatory even if you have no symptoms of COVID-19. Please review the Government of Canada's quarantine guidelines.
If you plan to arrive, please complete this survey to provide flight details and additional information.
For new and returning international students who need a place to quarantine upon arriving in Canada, Centennial College has arranged accommodation at several hotels located near the Toronto Pearson International Airport. See hotel pricing and details.
Please send an email to registration@centennialcollege.ca for assistance in booking one of the hotel options.
You should make a reservation after you have confirmed your flight details with Centennial College and have picked which hotel you would like to stay at from the website.
Please send an email to registration@centennialcollege.ca for assistance in booking one of the hotel options.
It is a student’s responsibility to make arrangements to get to the hotel from the Airport.
Some of the hotel options will provide the shuttle service and some will not. Holiday Inn, Crown Plaza and Fairfield hotels will provide complimentary shuttle services as per their quotes.
To find more information on COVID-19 what you should do: click here If you have been in contact with someone who has tested positive for COVID-19 or has symptoms of COVID-19, you must:
- Stay home and self-isolate for 14 days after your last contact with that person.
- Monitor for symptoms of COVID-19. If you develop symptoms and you are concerned, contact Telehealth 1-866-797-0000 or your health care provider.
For information if you have symptoms or think you may have been exposed, click here
If you are arriving in Canada earlier than your program starting date, please reach out to the SaGE department at Centennial College regarding how you can get your policy early. You can email Registration@centennialcollege.ca or speak to their Quarantine Liaison from the College.
If you are newly diagnosed with an illness after arriving in Canada, including COVID-19, you are eligible for medically necessary treatments as per the normal terms and conditions of your policy.
Guard.me does not cover pre-existing conditions and so please make sure to plan accordingly before travelling to Canada if you have any pre-existing conditions you need to manage.
For information about coverage under Guard.Me, click here.
Yes. Even if you have your accommodation planned at Centennial Residence, you would still have to place yourself into quarantine for 14 days before you can move in to the Residence.
Students will be billed for the hotel charges incurred during the quarantine period of 14 days or any additional stay. Depending on the hotel, students may be charged upon check-in or upon check out.
Some of the hotel options will be providing flexible cancellation policies up until 24 hours of the reservation date. However, it is best to check with the hotels directly upon booking. For further assistance, please email registration@cenntenialcollege.ca.
Yes, most of the hotels will be providing dietary accommodations to all students staying. All the details pertaining to dietary accommodations are included along with hotel information website here
A minimum night stay may vary from one hotel to another. For more information on hotel specifics check out "hotel information" link here
Students may be provided with makes and gloves at the hotel upon request. However, it is mandatory that students travel will a non-medical mask or face covering for their own protection.
After completing your 2 weeks of mandatory quarantine in Canada, it is recommended that you continue wearing a mask or face covering when:
- You are in public
- Less than 2 meters away from another person that you are not living with
Hotels will only allow you to share a room with another person if they are a direct family member or partner. For example, siblings, parents and children, spouse, etc.
Students who already have their accommodation planned at a friend/family member’s place, would still have to place themselves into quarantine for 14 days at their place of stay. Students do not have to stay at the hotel locations if they have already pre-arranged plan with family or friends.
In the event a student feels ill while self-isolating the following steps will be followed:
Non-Emergency
- Take the COVID-19 assessment
- Follow the instructions from assessment which may include calling Telehealth Ontario at +1 866-797-0000
- Call a doctor via mobileDOCTOR app, if you need additional medical advice:
Please note you need a valid guard.me policy number to access mobileDOCTOR service.
To receive a policy number: If you are arriving in Canada earlier than your program starting date, please reach out to the SaGE department at Centennial College regarding how you can get your policy early. You can email Registration@centennialcollege.ca or speak to their Quarantine Liaison from the College.
Registering for mobileDOCTOR
mobileDOCTOR by guard.me allows you to connect with Canadian doctors on Maple, a telemedicine company, as a part of your health benefits. Maple provides access to doctors, Canada wide, on your phone, tablet or computer anytime, anywhere. Seeing a doctor on Maple is safe and reliable, and can help prevent the need to go to a walk-in clinic or Emergency Room.
Click here to learn how it works and how to register.
4. Let their Residence Life coordinator/RA know so they can document and connect to Centennial College representatives as necessary.
5. Follow doctors/telehealth instructions given in step (1&2) – ex. If student has been prescribed medication or follow up appointment.
Emergency
- Call 911
- As soon as you are able to inform, let Residence Life Coordinator/RA/hotel staff know so they can escalate to Centennial College representatives.
*Symptoms of COVID-19 to call for emergency:
- severe difficulty breathing (struggling for each breath, can only speak in single words)
- severe chest pain (constant tightness or crushing sensation)
- feeling confused (for example, unsure of where you are)
- losing consciousness
For complete coverage information under Guard.Me, please click here.