Your 14-Day Quarantine Period
Your 14-Day Quarantine Period
Your Obligations and the Law
Due to the current COVID-19 pandemic, the federal and provincial governments have mandated changes limiting international travel into Canada which can be found in the Quarantine Act. All individuals travelling into Canada have to place themselves into quarantine for 14 days. Therefore, you should not travel unless you can demonstrate your plan for the quarantine upon entry. This is mandatory even if you have no symptoms of COVID-19. Please review the Government of Canada's quarantine guidelines.
Few people in Canada have faced repercussions of not obeying the Quarantine Act, but it is possible.
From the Government of Canada’s website
Violating any instructions provided to you when you entered Canada or failing to provide accurate information is an offence under the Quarantine Act and could lead to up to:
- 6 months in prison and/or
- $750,000 in fines
If you choose to break your mandatory quarantine or isolation, resulting in the death or serious bodily harm to another person, you could face:
- A fine of up to $1,000,000 or
- Imprisonment of up to 3 years or
The Contraventions Act gives police (including the RCMP, provincial and local police) more power to enforce the Quarantine Act. They can issue tickets to people who don't comply with the act or the emergency orders. Fines range from $275 to $1,000.
Getting Food and Other Items
If you’re staying in a hotel
Most of the hotels will be providing dietary accommodations to all students staying. All the details pertaining to dietary accommodations are included along with hotel information website here.
It is crucial that if you need something, you contact the hotel’s concierge desk or order it to your room online. Leaving your room, even to run a small errand like getting groceries, is not allowed under the 14-day quarantine. You can see more information on ordering groceries here. Note that most grocery stores in Canada carry a variety of home and hygiene items, from plastic cutlery and can openers to pain killers and menstrual products. This map outlines many favourite takeout spots across the Greater Toronto Area (GTA) for ready-made meals.
If you’re staying in a private residence
Staying in an off-campus private residence means you’ll be responsible for ordering and receiving all manner of meals, groceries and other items. You can receive packages from your accommodation’s front step if a house or mailroom/concierge desk if in an apartment building. You cannot leave your residence to do shopping or errands while in your 14-day quarantine, no matter how big or small the trip. You can see more information on ordering groceries here. Note that most grocery stores in Canada carry a variety of home and hygiene items, from plastic cutlery and can openers to pain killers and menstrual products. This map outlines many favourite takeout spots across the Greater Toronto Area (GTA) for ready-made meals.
If you’re staying in Centennial Place residence
Centennial’s residence is designed to help students quarantine on campus. For questions about getting meals, groceries and other items delivered please contact email@example.com or 416-438-2216 Ext. 6294. You can see more information on ordering groceries here. Note that most grocery stores in Canada carry a variety of home and hygiene items, from plastic cutlery and can openers to pain killers and menstrual products. This map outlines many favourite takeout spots across the Greater Toronto Area (GTA) for ready-made meals.
The Greater Toronto Area (or GTA) is a large geographic region that includes Toronto, North America’s fourth largest city, and 25 urban, suburban and rural municipalities. You may have heard of GTA regions such as Halton, Peel, York and Durham, and their cities Mississauga, Brampton, Markham and Pickering, to name just a few.
Centennial encourages students to complete their mandatory 14-day quarantine in the GTA, where they will receive their mandatory COVID-19 test for free from the College, as well as complimentary transfer from Pearson International Airport to their place of quarantine.
Given the vast size of the GTA (more than 7,000 square km), the College is unable to offer the same level of in-person services to those who opt to complete their 14-day quarantine outside of the boundaries listed below. Those who choose to quarantine outside the GTA are required to pay for their own transportation from the airport to their place of quarantine, as well as arrange and pay for their COVID-19 test. As Centennial needs proof of COVID-19 tests being done, students are expected to submit proof of test administration to the College.
Greater Toronto Area
City of Toronto
- East York
- North York
- Old Toronto (greater downtown area)
- Town of Ajax
- Township of Brock
- Municipality of Clarington
- City of Oshawa
- City of Pickering
- Township of Scugog
- Township of Uxbridge
- Town of Whitby
- City of Burlington
- Town of Halton Hills
- Town of Milton
- Town of Oakville
- Town of Caledon
- City of Brampton
- City of Mississauga
- Town of Aurora
- Town of East Gwillimbury
- Town of Georgina
- Township of King
- City of Markham
- Town of Newmarket
- Town of Richmond Hill
- City of Vaughan
- Town of Whitchurch-Stouffville
COVID-19 Testing and Quarantine Monitoring
An important part of entering Canada and starting your 14-day quarantine is monitoring and COVID-19 testing. The protocol for monitoring is:
- You will be contacted by Centennial’s International Department by phone on the first day of your quarantine to make sure you’ve landed in Canada. An email will follow that will provide you with some information on your quarantine period and supports you can access while in quarantine.
- You will receive a phone call from Centennial’s International Department every other day after that until the end of your 14-day quarantine period to check in on your wellbeing and to make sure you have everything you need while in quarantine.
- At the end of your quarantine, you will get another email that will remind you to complete Centennial’s Campus Re-Entry Guidelines and Protocols Training Course, which is required for anyone who will be going on campus for any reason. It will also provide supports for life out of quarantine.
The protocol for testing is:
- Centennial has partnered with Switch Health to provide on-site, free tests for students and their co-arriving family members.
- When it comes to scheduling the COVID-19 test, the mobile test unit will first contact students with a written notice, then a call, and then will give the student a 3-hour window of time on a specific date to let them know when to expect the nurse. The actual test will be on days 10-13 of the 14-day quarantine.
- If a student refuses the test or fail to ‘show up’ at their allotted appointment, Centennial may charge the student for the cost of the mobile visit as the College pays Switch Health for the booking regardless of whether the student actually takes the test. As the test is mandatory and students are given advance notice of testing date and time, there is little reason for students to not be able to complete their at-home testing.
Student Health Insurance
If you are arriving in Canada earlier than your program starting date, please reach out to the SaGE department at Centennial College regarding how you can get your policy early. You can email firstname.lastname@example.org or speak to their Quarantine Liaison from the College. If you are newly diagnosed with an illness after arriving in Canada, including COVID-19, you are eligible for medically necessary treatments as per the normal terms and conditions of your policy. guard.me does not cover pre-existing conditions and so please make sure to plan accordingly before travelling to Canada if you have any pre-existing conditions you need to manage. For information about coverage under guard.me, click here.
Frequently Asked Questions
To find more information on COVID-19 what you should do: click here If you have been in contact with someone who has tested positive for COVID-19 or has symptoms of COVID-19, you must:
- Stay home and self-isolate for 14 days after your last contact with that person.
- Monitor for symptoms of COVID-19. If you develop symptoms and you are concerned, contact Telehealth 1-866-797-0000 or your health care provider.
For information if you have symptoms or think you may have been exposed, click here.
In the event a student feels ill while self-isolating the following steps will be followed.
- Take the COVID-19 assessment
- Follow the instructions from assessment which may include calling Telehealth Ontario at +1 866-797-0000
- Call a doctor via mobileDOCTOR app, if you need additional medical advice
Please note you need a valid guard.me policy number to access mobileDOCTOR service. To receive a policy number: If you are arriving in Canada earlier than your program starting date, please reach out to the SaGE department at Centennial College regarding how you can get your policy early. You can email email@example.com or speak to their Quarantine Liaison from the College.
Registering for mobileDOCTOR:
mobileDOCTOR by guard.me allows you to connect with Canadian doctors on Maple, a telemedicine company, as a part of your health benefits. Maple provides access to doctors, Canada wide, on your phone, tablet or computer anytime, anywhere. Seeing a doctor on Maple is safe and reliable, and can help prevent the need to go to a walk-in clinic or Emergency Room. Click here to learn how it works and how to register.
- Let their Residence Life coordinator/RA know so they can document and connect to Centennial College representatives as necessary
- Follow doctors/telehealth instructions given in step (1&2) – ex. If student has been prescribed medication or follow up appointment
- Call 911
- As soon as you are able to inform, let Residence Life Coordinator/RA/hotel staff know so they can escalate to Centennial College representatives
*Symptoms of COVID-19 to call for emergency:
- Severe difficulty breathing (struggling for each breath, can only speak in single words)
- Severe chest pain (constant tightness or crushing sensation)
- Feeling confused (for example, unsure of where you are)
- Losing consciousness
For complete coverage information under guard.me, please click here.