Automotive Service Advisor 1
Course Code | CEAM-919 |
Lecture hours per week | |
Lab hours per week | |
Course Availability: | Open |
Description: | Gain an overview of the role of the automotive service advisor. Learn to identify and maintain high standards of customer relations, as well as study sales techniques, interpersonal skills, effective communication, provincial legislation governing auto repair and the effective use of labour rate guides. |