Global Knowledge and e-Business Management

Course Code INTL-709
Lecture hours per week
Lab hours per week
Course Availability: Open
Description: In the Global Economy, Knowledge Management has emerged as a critical imperative, allowing firms to remain flexible and responsive in the face of ongoing change. Shifts in the economic, social, political and legal environment, workforce composition, deregulation and reduction of subsidies worldwide have shaped rapidly changing businesses. The course examines aspects of Knowledge Management as it applies to production, purchasing, sales, marketing, service logistics and even finance. As markets and organizations become global and move to virtual forms, the knowledge that is created must be collected, codified, integrated and disseminated so as to reduce failure and false starts. By using Data or Knowledge warehouses, the organization can store, retrieve and analyse transactional data. This provides the backbone for E-Business. Such knowledge can be used to shape strategic business areas and is an important source of competitive advantage.