Centennial Colleges Enrolment Services (Student Hubs) will be closed from 12:00pm – 2:00pm on Tuesday, December 18, 2018 at Progress Campus and Morningside Campus. Story Arts Centre and Ashtonbee Campus Enrolment Services will be open regular hours.

Introduction to Organizational Behaviour

Course Code Busn-121
Lecture hours per week
Lab hours per week
Course Availability: Open
Students study the behaviour of individuals and groups as part of the social and technical system in the workplace. They examine individual and group behaviour, communication, conflict and various management styles, motivational techniques and coordination in the work environment and apply these concepts to the development of an organization's human resources.

Upon successful completion of this course, the student will have demonstrated the ability:

to discuss the development of the field of organizational behaviour and explain the micro and macro approaches
to analyze and compare different models used to explain individual behaviour related to motivation and rewards
to identify the processes used in developing communication and resolving conflicts
to explain group dynamics and demonstrate skills required for working in groups (team building)
to identify the various leadership styles and the role of leaders in a decision making process.
to explain organizational culture and describe its dimensions and to examine various organizational designs
to discuss the implementation of organizational change.