Sales Professional Development Program for the Auto Industry
|Lecture hours per week|
|Lab hours per week|
This course is for individuals who are entering the automotive industry or have recently been hired by a dealership. This is a unique training course in that it offers the most current information on all regulatory aspects needed to prepare for mandatory certification. Highlights of the course include the history of the automotive industry, roles and responsibilities of the salesperson, customer relationship building, communication skills, industry terminology, computer systems orientation sales process, networking and business development and certification.