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Home Student Life Enrolment Services What you need to know about appealing your grades

What you need to know about appealing your grades

What you need to know about appealing your grades



Talk to your instructor first: Before you file a formal grade appeal, have a discussion with your instructor to explore possible solutions.


If the issue isn’t resolved after speaking to your instructor, you may consider filing a formal grade appeal: Review the grounds for a grade appeal. If you think you have grounds, download and complete the grade appeal form.

Grounds for an appeal:

  • There was an error in calculating your grade
  • Your grade does not reflect your academic performance or the stated assessment criteria

Not grounds for an appeal:

  • Your instructor is a hard marker
  • The assignment/test was too difficult
  • You were disappointed with the mark because you put in a lot of effort
  • GPA requirements or financial considerations


Note the deadline to make an appeal: Appeals must be made within 10 business days of the release of the grade. Check the Calendar of Important Dates for the grade appeal deadlines.


Include a written letter and supporting documentation in your grade appeal package: Your letter must outline the reasons you are appealing your grade and the outcome you are seeking. Be sure to include a copy of the course outline and any relevant documents.


Reach out for support if you get stuck:  There are several resources available to help you navigate the grade appeal process:

  1. Grade Appeal Clinics: The Student Experience Office and CCSAI hold several clinics each semester during the grade appeal window to provide you with information and coaching on putting together your grade appeal package.

    Fall 2021 Grade Appeal Clinics

For further details and to register for an upcoming clinic, check the Experience Centennial Events Calendar or contact the Student Experience Office.

Can’t attend a clinic? Watch our grade appeal how-to video anytime

  1. Success Advisor: If you have questions about where or how to submit your appeal package, contact your course instructor or Success Advisor.
  2. Student Advocates: CCSAI Student Advocates can guide you through the appeal process, help you reach your instructor or accompany you to a meeting. Email to book an appointment with an advocate.
  3. Student Experience Office: If you have questions about the Grade Appeals Policy and Procedures, please contact the Student Experience Office at

Click here to download our grade appeal tip sheet

Click here to watch our grade appeal how-to video

Click here to download our grade appeal letter tip sheet