Facts about English Tutoring

Our Services

Is tutoring available during the campus closure?

Yes! We are offering online tutoring video calls using Microsoft Teams. To meet your tutor online, book an appointment, then click on the link at the top of the booking page to join our Teams page.

How can tutoring at the CAE help me?

The goal of the CAE is to help you develop writing, speaking, reading and listening skills. At the same time we will help you develop learning strategies and techniques which will help you become a more confident and effective learner. You will not only develop your English skills, you will learn how to learn.

Who am I going to be working with?

All of our tutors are TESL Certified English instructors. This means they are experts who can answer all of your questions and help you develop your learning skills.

Can I work with the same tutor each week?

Tutoring appointments are first-come first-serve, so we can't guarantee that you will work with the same tutor each time. Booking appointments as early as possible gives you the best chance to meet with a specific tutor.

How can I prepare for my appointment?

The most important thing you can do to prepare for your appointment is to know what you hope to accomplish during the appointment. Would you like to review a test? Read an article? Work on an essay? Once you know what your goals are for the appointment, prepare any materials you might need including textbooks, documents, and handouts. During online tutoring you can share your materials with the tutor by uploading documents or sharing your screen.

Will my tutor proofread my assignment?

The tutor is going to guide you through several proofreading techniques so that you will become confident when checking and editing your own work.

Do I need to pay for tutoring?

No! English tutoring is available to current Centennial students at no extra cost.


Online Tutoring

How do I access online tutoring?

The first step to meeting a tutor online is downloading Microsoft Teams, and logging in using your MyCentennial email address.

After you are ready to use Teams, book an appointment on our schedule. At the start of your appointment return to the schedule and follow the instructions for meeting your tutor in Teams.

What does online tutoring in Microsoft Teams look like?

Online tutoring on Microsoft Teams allows you to collaborate with your tutor in the same way as you would in  person. You can talk to each other in the video or text chat, open and work on documents together, and share your screen or visit webpages together.

What equipment do I need?

For the best experience, please use a computer with a webcam, a microphone and a pair of headphones. 


Booking an Appointment

How can I book an appointment?

Appointments are booked online. Follow the instructions on our Book a Tutor page.

What are your hours?

For Summer 2020, online tutoring is available during these times:

MONDAY  9:30 am - 7:30 pm
TUESDAY  9:30 am - 7:30 pm
WEDNESDAY  9:30 am - 7:30 pm
THURSDAY  9:30 am - 7:30 pm
FRIDAY  9:30 am - 5:30 pm
SATURDAY 12:30 pm - 6:30 pm
SUNDAY  1:30 pm - 3:30 pm


Can I book the same time slot for the whole semester?

In most cases we don't book repeating appointments for an entire semester. Book each appointment as early as possible if you are looking for a specific time slot.

I'm registered with CALCS. Are there additional supports available for me?

Yes. Please contact us at cae@centennialcollege.ca for more details.

I need to cancel my appointment. What do I do?

You can cancel your appointment by returning to our booking schedule, and clicking on your appointment. In the pop up window click cancel my appointment.

I missed my appointment. What happens now?

If you missed your appointment, it may impact your access to tutoring for the semester. If you miss three appointments without cancelling before the appointment time, you will not be allowed to book appointments for the rest of the semester. If you missed an appointment due to circumstances out of your control, please let us know what happened by sending us an email at cae@centennialcollege.ca.

Still have questions? Ask us online on our Microsoft Teams page or send us an email at cae@centennialcollege.ca.