Healthcare Environmental Services Management 9158

About Centennial
Established as Toronto's first public college in 1966, Centennial College offers programs in business, communications, community and health studies, science and engineering technology, general arts, hospitality and transportation.
Program Image
Program code: 9158
School: School of Community and Health Studies
Credential: Ontario College Diploma
Program Type: Post-secondary program
Program Length: 2 years/ 4 semesters
Start Date: Fall
Location: Morningside Campus
Tel: 416-289-5303

With today’s changing healthcare environment and the increased need for infection control measures in the healthcare setting, there is a demand for qualified environmental service managers to develop systems and processes to protect workers, clients and patients from environmental hazards present in the healthcare setting and operate buildings that are safe. Through the HESM program, students will learn to develop, implement and monitor operating systems in the Housekeeping, Laundry, Maintenance and Transportation (Acute care) areas within the Environmental Department in a Healthcare facility.  Students in the HESM program will combine healthcare environmental service knowledge with business and human relations skills acquire how to think critically, problem solve, work with a diverse team to prepare for this challening career.

Global Citizenship and Equity Portfolio
Students in this program will develop a portfolio documenting their engagement with the College's signature global citizenship and equity competencies. For more information on Global Citizenship and Equity, the GC&E Portfolio and the supports available to you, please visit

With today’s focus for infection control measures in healthcare settings, there is an increased demand for qualified environmental service managers to develop and monitor systems and processes to comply with environmental safety regulations and standards and government legislations to safeguard patients, residents, clients and workers. Our students will gain exposure to the industry’s best practices to coordinate and monitor building, sanitation, maintenance and operating systems.

Semester 1 Courses
Course Code Course Title Campus
COMM-160/COMM-161 College Communications 1 Morningside Campus
GNED-126 Occupational Health and Safety Morningside Campus
HESM-101 Infection Control 1 Morningside Campus
HESM-102 Cleaning and Linen Methodology 1 Morningside Campus
HESM-103 Role of the Healthcare Environmental Services Manager Morningside Campus
HESM-104 Computer Applications Morningside Campus
HESM-107 Communication and Interprofessional Collaboration for Environmental Services Morningside Campus
HESM-108 Math Application for Environmental Services Morningside Campus

Semester 2 Courses
Course Code Course Title Campus
COMM-170/COMM-171 College Communications 2 Morningside Campus
GNED-500 Global Citizenship: From Social Analysis to Social Action Morningside Campus
HESM-105 The Healthcare System Morningside Campus
HESM-109 Purchasing and Materials Management Morningside Campus
HESM-202 Cleaning and Linen Methodology 2 Morningside Campus
HESM-204 Healthcare Business Practices Morningside Campus

Semester 3 Courses
Course Code Course Title Campus
GNED General Education Elective Morningside Campus
HESM-106 Field Placement 1 Morningside Campus
HESM-201 Infection Control 2 Morningside Campus
HESM-203 Management and Leadership Principles Morningside Campus
HESM-205 Human Resources Management Morningside Campus

Semester 4 Courses
Course Code Course Title Campus
HESM-206 Field Placement 2 Morningside Campus
HESM-207 Plant Operations & Systems Management Morningside Campus
HESM-208 Labour Relations Morningside Campus
HESM-209 Cost Analysis Morningside Campus
HESM-210 Professional Practice Morningside Campus
HESM-211 Financial Management & Budgeting Morningside Campus

The Healthcare Environmental Services Management program incorporates classroom lectures, hands-on practical lab experience, field trips and guest speaker presentations. You will develop the skills needed to be part of an exciting and growing industry.

Program Highlights
  • Large, well-equipped industry specific laboratories
  • Computer labs with industry specific software
  • Two field placements (one in third semester and one in fourth semester)
  • Diploma reflects high standards of learning and transferable skills to be eligible to become members in industry specific Professional Associations
  • Focuses on the environmental services department within a healthcare setting
  • Hands-on practical experience

Program Learning Outcomes

The graduate has reliably demonstrated the ability to:

  • Support the provision of a healthy, safe and sanitary healthcare environments according to guidelines set by current legislation, standards and regulations
  • Analyze infection prevention and control practices to ensure compliance with current legislation standards and regulations
  • Work effectively as part of an interprofessional healthcare team to ensure successful functioning of the facility
  • Apply quality management principles in compliance with requirements established by the organization and regulatory bodies
  • Manage the healthcare environmental services operations as outlined by the departmental/organizational business plan
  • Develop ongoing personal and professional development strategies and plans to achieve realistic career goals and to enhance management skills
  • Analyze and evaluate the impact of social, ethical and legal issues on individual and/or organizational operations within a healthcare environmental services context
  • Contribute to the development, implementation and evaluation of the recruitment, orientation, training, development and retention programs for healthcare environmental services employees
  • Develop and evaluate a departmental budget that reflects fiscal accountability and financial planning
  • Apply effective human resource management practices to enhance organizational and individual productivity and performance
  • Document, generate, and maintain all required records in compliance with current healthcare environmental services regulations, standards and established protocol

Students will acquire the skills to manage the environmental department by critically thinking, problem solving, and working interprofessionally within a diverse team. Students will practice their developed knowledge in a variety of lab settings within the college and during arranged field placements.


  • Ontario Secondary School Diploma (OSSD) or equivalent, or mature status (19 years or older)
Academic Requirements
  • Mathematics Grade 11 M or U, or 12 C or U,  or equivalent (minimum grade required) or take a Centennial College Math Skills Assessment for Admission 

  • After admission but prior to each program field placement students require:

  • Annual clear police check with vulnerable screening
  • Successful completion and annual renewal of a recognized course in CPR (Health Care Provider level)
  • Successful completion of a recognized course in Standard First Aid
  • Mask fit testing will be provided by Centennial College (shaving of portion of face may be required to meet safety standards)
  • Completion of your pre-clearance health form by a physician or nurse practitioner stating that you meet the health requirements of legislated acts, ministry guidelines and agency policies 
Career Outlook
This diploma program will allow graduates to find employment in hospitals, nursing homes, and retirement homes. Students will also be eligible for employment in commercial buildings, schools and residential buildings.

This program is designed to train future Environmental Services Managers in a healthcare setting and to fulfill the Ministry of Health and Long Term Care regulation to employ Environmental Managers that has previous academic, post-secondary education to prepare them for this challenging and emerging career. Graduates could also seek opportunity in Facilities Management, Building Operations and/or Property Management.

Career Path:
Potential careers and job titles include; Healthcare Environmental Managers/Supervisors, Healthcare Facilities Manager/Supervisor, Building Operations Supervisor, Support Services Supervisor, Housekeeping Supervisor, Laundry Supervisor, Transportation Supervisor (Acute Care).

Placement Partners:
Field Placement Sites include; Leisureworld Senior Care Corporation, Shepherd Village, St. Michael’s Hospital, St. Joseph’s Health Centre, North York General, Ina Grafton-Gage Home (Toronto), Belmont House, Vermont Square, Region of Peel