The Canadian health care system may be different from what you are used to in your home country. Here are a few basics to help direct you to where to get medical assistance when you need it.
During your time in Canada as an international student, you may become familiar with 4 main types of medical providers: pharmacies, telemedicine, walk-in clinics, and hospitals.
Pharmacies in Ontario allow you to speak to a licensed pharmacist who can assess and prescribe medication for 13 minor ailments. Pharmacies can accept walk-ins or on an appointment basis.
Telemedicine allows you to speak to a doctor virtually through phone or video conference. A Canadian doctor will be able to assess your symptoms, provide advice, and prescribe medication. Telemedicine services, such as mobileDOCTOR, is accessible anywhere and at any time using your computer or mobile device. Therefore, this will be your first point of contact in case you need medical assistance.
Walk-in clinics allow you to see a nurse or doctor in-person with or without an appointment. They will be able to examine you, and provide advice and treatment on most minor illnesses and injuries.
Hospitals provide a wide range of health services (from diagnostic tests to surgeries) by medical and professional staff. They also offer emergency medical services that are available 24 hours a day, 7 days a week. If you require urgent medical care, you may find yourself in a hospital emergency room.
WHICH DO I NEED?
Pharmacies:
- Allergic rhinitis
- Oral thrush
- Pink Eye
- Dermatitis
- Menstrual cramps
- Heartburn
- Hemorrhoids
- Cold sores
- Impetigo
- Insect/tick bites
- Sprains and strains
- Urinary tract infections (uncomplicated)
mobileDOCTOR:
- Minor illnesses
- 24/7 Direct access to a doctor
- 5-minute wait time
- Digital prescriptions
- Cold or flu
- Stomach upset
Walk-in Clinic:
- Non-urgent situation
- Shorter wait time than hospitals
- Infections and rashes
- Cuts and bruises
Hospitals:
- Longer wait times: could be waiting for many hours if your situation is not urgent!
- Broken bones
- High fever (Over 38.8°C / 102°F)
- Bleeding that you cannot stop
- Trouble breathing
- Sudden and severe pain
IN AN EMERGENCY, CALL 9-1-1!
When you are in an emergency situation where there is risk to people or property, call 911 for emergency police, fire or ambulance. Trained emergency call takers will provide you with the information and assistance you need.