An upcoming IT maintenance period is scheduled to begin on Friday, January 31st, at 4:30 p.m. and continue until Monday, February 3rd, at 5:00 a.m. During this period, various systems and services will be affected, with some being temporarily unavailable.
We understand that this may cause some inconvenience, but this essential maintenance is necessary to ensure the continued reliability and security of our IT infrastructure. Below, you will find the list of affected services.
College Services not available during the maintenance window
| myCentennial | Employee or Student Self Services, such as Tuition Payment, access to Student Timetable, Pay Stub, Leave Balances, etc. |
| Centennial Access to Student Services (CASS) | Student submission portal, specifically the "Request A Service" feature |
| Banner | Enterprise Resource Planning System |
| Centennial AISMartR Reporting | Accessing or generating any reports from Banner |
| Continuing Education (CE) Web Registration | Enrolling in any part-time learning courses |
| COLT Calendar of Events | Enrolling in internal training courses offered by CFTDI |
| Online Assessment Testing (OAT) | Online Skills Assessment Appointment for Placement or Admission test |
| Centennial Online Course Outline (COCO) | Platform used to develop course outlines for all courses |
| Banner Document Management (BDM) | HeadStart Document Upload and Viewing Invoice documents |
| Distance Learning Exam Booking | Scheduling an exam when necessary for an online learning course |
College Services available during the maintenance window
| Centennial Access to Student Services (CASS) | Knowledge and My Requests |
| eCentennial | Accessible via e.centennialcollege.ca |
| Centennial Luminate | Accessible via https://luminate.centennialcollege.ca |
| Accessible via https://outlook.com/my.centennialcollege.ca |
Please plan ahead and make any necessary arrangements to ensure a smooth experience during the maintenance period.Thank you for your understanding.
IT Services Support:
Monday to Friday, 9 am to 5 pm
Phone: 416-289-5280 or ext. 55280
Email: itservicedesk@centennialcollege.ca
IT Service Desk – Client Self Service Portal