An important series of upcoming IT maintenance windows are scheduled by the College’s Information Technology Services (ITS) team on between October 2 and October 4.
During these periods, various systems and services will be affected.
We understand that this may cause some inconvenience, but this essential maintenance is necessary to upgrade and ensure the continued reliability and security of our IT infrastructure. Below, you will find the detailed schedule and a list of affected services.
College Services NOT AVAILABLE during the maintenance windows on Friday, October 2nd at 11:00 p.m. to Saturday, October 3rd at 1:00 a.m. and Saturday, October 3rd at 6:00 p.m. to Sunday, October 4th at 4:00 a.m.:
| System | Services Unavailable |
|---|---|
Various |
|
College Services NOT AVAILABLE during the maintenance window on Sunday, October 4th from 5:00 p.m. to midnight:
| System | Service Unavailable |
|---|---|
myCentennial | Employee or Student Self Services, such as Registration, Tuition Payment, access to Student Timetable, Pay Stub, Leave Balances, Experience, etc. |
Banner | Enterprise Resource Planning system |
Centennial AISMartR Reporting | Accessing or generating any reports from Banner |
Continuing Education (CE) Web Registration | Enrolling in any part-time learning courses |
COLT Calendar of Events | Enrolling in internal training courses offered by CFTDI |
Online Assessment Testing | Online Skills Assessment Appointment for Placement or Admission test |
Centennial Online Course Outline (COCO) | Platform used to develop course outlines for all courses |
Banner Document Management (BDM) | headStart Document Upload and Viewing Invoice documents |
Distance Learning Exam Booking | Scheduling an exam when necessary for an online learning course |
Centennial Access to Student Services (CASS) | "Request a Service" option will be unavailable in CASS during the maintenance window |
College Services AVAILABLE during all maintenance windows:
| System | Service Available |
|---|---|
Centennial Access to Student Services (CASS) | Knowledgebase and MyRequest Tracker |
Centennial Luminate | Accessible via luminate.centennialcollege.ca |
Accessible via outlook.com/my.centennialcollege.ca | |
Centennial Central | Accessible via central.centennialcollege.ca |
Please plan ahead and make any necessary arrangements to ensure a smooth experience during lease>the maintenance period.
IT Services Support
Monday to Friday, 9 a.m. to 5 p.m.
Phone: 416-289-5280 or ext. 55280
Email: itservicedesk@centennialcollege.ca
IT Service Desk – Client Self Service Portal