To repair system instability, Information Technology Services (ITS) will begin emergency Banner maintenance at 4:00 p.m. on January 8th that will impact various systems and services. We understand that this may cause some inconvenience, but this maintenance is essential to ensuring the continued reliability and security of our IT infrastructure. Service is expected to be restored by January 9th at 8:00 a.m.
College systems and services not available during maintenance window include:
| System | Service Provided |
|---|---|
| myCentennial | Employee or Student Self Services, such as Tuition Payment, access to Student Timetable, Pay Stub, Leave Balances, etc. |
| Banner | Enterprise Resource Planning System |
| Centennial AISMartR Reporting | Accessing or generating any reports from Banner |
| Continuing Education (CE) Web Registration | Enrolling in any part-time learning courses |
| Online Assessment Testing | Online Skills Assessment Appointment for Placement or Admission test |
| Centennial Online Course Outline (COCO) | Platform used to develop course outlines for all courses |
| Banner Document Management (BDM) | HeadStart Document Upload and Viewing invoice documents |
College systems and services available during maintenance window
| System | Service Provided |
|---|---|
| Centennial Access to Student Services (CASS) | Knowledgebase and My Requests |
| Centennial Luminate | Accessible via https://luminate.centennialcollege.ca |
| Accessible via https://outlook.com/my.centennialcollege.ca |
Thank you for your understanding and patience.
IT Services Support:
Monday to Friday, 9 am to 5 pm
Phone: 416-289-5280 or ext. 55280
Email: itservicedesk@centennialcollege.ca
IT Service Desk – Client Self Service Portal