Dear Community,
We would like to inform you of an important upcoming IT maintenance scheduled by the College’s Information Technology Services (ITS) team. This maintenance will commence on Friday, January 30th at 4:30 p.m. and will continue until Monday, February 2nd at 5:00 a.m. During this period, various systems and services will be affected.
We understand that this may cause some inconvenience, but this essential maintenance is necessary to ensure the continued reliability and security of our IT infrastructure. Below, you will find the detailed schedule and a list of affected services.
College Services NOT AVAILABLE during the maintenance window:
| System | Service Provided |
|---|---|
| myCentennial | Employee or Student Self Services, such as Registration, Tuition Payment, access to Student Timetable, Pay Stub, Leave Balances, etc. |
| Banner | Enterprise Resource Planning system |
| Centennial AISMartR Reporting | Accessing or generating any reports from Banner |
| Continuing Education (CE) Web Registration | Enrolling in any part-time learning courses |
| COLT Calendar of Events | Enrolling in internal training courses offered by CFTDI |
| Online Assessment Testing | Online Skills Assessment Appointment for Placement or Admission test |
| Centennial Online Course Outline (COCO) | Platform used to develop course outlines for all courses |
| Banner Document Management (BDM) | HeadStart Document Upload and Viewing invoice documents |
| Distance Learning Exam Booking | Scheduling an exam when necessary for an online learning course |
College Services AVAILABLE during the maintenance window
| System | Service Provided |
|---|---|
| Centennial Access to Student Services (CASS) | Knowledgebase and My Requests |
| Centennial Luminate | Accessible via luminate.centennialcollege.ca |
| Accessible via outlook.com/my.centennialcollege.ca | |
| Centennial Central | Accessible via centennialcentral.ca |
Employee Timesheet Deadline Change for Pay Period 03 - Due Friday, January 30th by 3:00 p.m.
- The timesheet submission deadline for pay period 03 (January 18th to January 31st, 2026, payday February 12th, 2026) has been moved up.
- Employees must now submit timesheets by 3:00 p.m. on Friday, January 30th, instead of the usual Sunday 8:00 p.m. on February 1st, 2026.
- Departments must also submit timesheets for non-full-time academic employees by the same deadline.
- For any questions, please contact Indra Raghubir at IRaghubir@centennialcollege.ca.
Thank you for your understanding. Please plan ahead and make any necessary arrangements to ensure a smooth experience during the maintenance period.
IT Services Support:
Monday to Friday, 9:00 a.m. to 5:00 p.m.
Phone: 416-289-5280 or ext. 55280
Email: itservicedesk@centennialcollege.ca
IT Service Desk – Client Self Service Portal