Business Process Re-Engineering
Course Code | CEMG-907 |
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Lecture hours per week | |
Lab hours per week | |
Course Availability | Open |
Description | This introductory course focuses on product and process re-engineering to achieve productivity, quality and customer satisfaction goals. Topics include defining products and services, how to improve them by applying re-engineering concepts, team work, training and education, benchmarking and continuous improvement. (materials fee included; textbook extra) |