Course Details

Business Process Re-Engineering

Course Code CEMG-907
Lecture hours per week
Lab hours per week
Course Availability: Open
Description:

This introductory course focuses on product and process re-engineering to achieve productivity, quality and customer satisfaction goals. Topics include defining products and services, how to improve them by applying re-engineering concepts, team work, training and education, benchmarking and continuous improvement. (materials fee included; textbook extra)