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In observance of Family Day holiday on Monday, February 16, telephone and campus services will close at 4 p.m. on Friday, February 13 and will reopen on Tuesday, February 17.  There are no classes on Monday, February 16. In-person and remote-learning classes will take place as scheduled over the weekend. Limited online resources are available.

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Communications Skills

Course CodeCEHR-913
Lecture hours per week
Lab hours per week
Course AvailabilityOpen
Description

This course introduces basic principles of effective oral communication. Upon successful completion, you should possess a thorough understanding of communication, how self-concept and perception affect communication, how listening impacts the message, and the power of non-verbal communication. You will become aware of the various techniques that can be implemented in dealing with difficult people or clients, negotiating and persuading. Finally, you will be able to research, compose, and deliver both formal and informal presentations. (materials fee included; textbook extra)

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