Most college services will be closing at 4 pm on Friday, October 11, and will reopen on Tuesday morning, October 15. There will be no Enrolment Services offered on campus over the weekend but online services are available. Part-time Learning classes will take place as scheduled on the weekend. There are no classes on the statutory holiday Monday, October 14.

Communications Skills

Course Code CEHR-913
Lecture hours per week
Lab hours per week
Course Availability: Open

This course introduces basic principles of effective oral communication. Upon successful completion, you should possess a thorough understanding of communication, how self-concept and perception affect communication, how listening impacts the message, and the power of non-verbal communication. You will become aware of the various techniques that can be implemented in dealing with difficult people or clients, negotiating and persuading. Finally, you will be able to research, compose, and deliver both formal and informal presentations. (materials fee included; textbook extra)