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Communication Skills for Hospitality Service Workers 2

Course Code ENGL-122
Lecture hours per week
Lab hours per week
Course Availability: Open

This course, which continues the work of ENGL-120, will focus on skills of communication the ability to express things in writing and speaking. We will explore the ways to communicate with customers, colleagues, supervisors and management. ENGL-122 also places strong emphasis on effective paragraph strategies, oral conflict resolutions and time management.