Communication Skills for Hospitality Service Workers 2
| Course Code | ENGL-122 |
| Lecture hours per week | |
| Lab hours per week | |
| Course Availability: | Open |
| Description: | This course, which continues the work of ENGL-120, will focus on skills of communication the ability to express things in writing and speaking. We will explore the ways to communicate with customers, colleagues, supervisors and management. ENGL-122 also places strong emphasis on effective paragraph strategies, oral conflict resolutions and time management. |