Communication Skills for Hospitality Service Workers 2
Course Code | ENGL-122 |
---|---|
Lecture hours per week | |
Lab hours per week | |
Course Availability | Open |
Description | This course, which continues the work of ENGL-120, will focus on skills of communication the ability to express things in writing and speaking. We will explore the ways to communicate with customers, colleagues, supervisors and management. ENGL-122 also places strong emphasis on effective paragraph strategies, oral conflict resolutions and time management. |