While our campuses remain closed to most students/staff, many services and supports are offered online via our COVID-19 Information Centre.

Dealing with Difficult People

Course Code CESS-915
Lecture hours per week
Lab hours per week
Course Availability: Open

Are you frustrated when your best efforts to get along with certain individuals don’t succeed? In this two-session, six-hour workshop, we will explore various methods to deal with difficult people. We will practise proven techniques to diffuse tension and win over these individuals.