Dealing with Difficult People
| Course Code | CESS-915 |
| Lecture hours per week | |
| Lab hours per week | |
| Course Availability: | Open |
| Description: | Are you frustrated when your best efforts to get along with certain individuals don’t succeed? In this two-session, six-hour workshop, we will explore various methods to deal with difficult people. We will practise proven techniques to diffuse tension and win over these individuals. |