Dealing with Difficult People
Course Code | CESS-915 |
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Lecture hours per week | |
Lab hours per week | |
Course Availability | Open |
Description | Are you frustrated when your best efforts to get along with certain individuals don’t succeed? In this two-session, six-hour workshop, we will explore various methods to deal with difficult people. We will practise proven techniques to diffuse tension and win over these individuals. |