For Computer Personnel
| Course Code | CERM-294 |
|---|---|
| Lecture hours per week | |
| Lab hours per week | |
| Course Availability | Open |
| Description | Familiarize yourself with the non-technical subjects that are vital to success in the industrial world. Learn the interpersonal, customer satisfaction and quality process skills which are necessary to carry out a technical field service assignment. Develop skills such as workload planning, incident tracking, process mapping and personal ethics, which are as important as technical skills in the marketplace. Prerequisite: CEEL-126 (materials fee included; text extra) |