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For Computer Personnel

Course Code	CERM-294
Lecture hours per week
Lab hours per week
Course Availability:	Open
Description:	Familiarize yourself with the non-technical subjects that are vital to success in the industrial world. Learn the interpersonal, customer satisfaction and quality process skills which are necessary to carry out a technical field service assignment. Develop skills such as workload planning, incident tracking, process mapping and personal ethics, which are as important as technical skills in the marketplace. Prerequisite: CEEL-126 (materials fee included; text extra)

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