Centennial Colleges Enrolment Services (Student Hubs) will be closed from 12:00pm – 2:00pm on Tuesday, December 18, 2018 at all campuses.

For Computer Personnel

Course Code CERM-294
Lecture hours per week
Lab hours per week
Course Availability: Open

Familiarize yourself with the non-technical subjects that are vital to success in the industrial world. Learn the interpersonal, customer satisfaction and quality process skills which are necessary to carry out a technical field service assignment. Develop skills such as workload planning, incident tracking, process mapping and personal ethics, which are as important as technical skills in the marketplace. Prerequisite: CEEL-126 (materials fee included; text extra)