This course introduces the student to the foundational knowledge, skills and attitudes required to assist and support the client, family and members of the interprofessional team in the various work settings. This course contains four areas of instruction.
The first area of instruction will focus on the importance of creating interdependent professional helping relationships that preserve client dignity, ethnicity, cultural diversity, independence, preferences, privacy, confidentiality and safety.
The second area of instruction will address the nutritional and home management needs of the client in the institutional and community setting.
The third area of instruction will introduce the student to the concepts of abuse, including possible signs of abuse and how to identify it. This course will explore the appropriate actions the Personal Support worker should take if abuse is witnessed or suspected. Abuse of the worker and abuse in the work environment will also be discussed.
The fourth area of instruction will focus on the role of the Personal Support worker as an employee assisting and supporting clients and families in the institutional and community settings. Also examined in this unit will be legislation that protects the Personal Support worker as an employee in the institutional and community settings. Workplace safety, WHMIS and Fire safety will also be reviewed.