Home Programs & Courses Full-Time Front of the House Agent

Front of the House Agent

Course Code HT-175
Lecture hours per week
Lab hours per week
Course Availability: Open

This course allows the student to gain a practical knowledge of the Hotel Front of House operations including the use and understanding of both manual and computerized front desk system operation. The practical components include reservations, check in / check out, posting charges, night audit and switchboard equipment.