Holistic Case Management and Collaborative Care Planning
| Course Code | AMHW-201 |
|---|---|
| Lecture hours per week | 3 |
| Lab hours per week | |
| Course Availability | Open |
| Description | This course prepares learners to coordinate care and support individuals through change and within their current lived realities using a holistic, biopsychosocial, trauma-informed, and identity-affirming approach. Case management is explored not simply as administrative coordination, but as a relational practice grounded in dignity, autonomy, cultural humility, and a commitment to honouring each person’s right to self-determination. Learners engage with the whole person within the context of their lived experiences, relationships, environments, identities, and broader social realities. A trauma-informed lens is woven throughout, emphasizing safety, trust, choice, collaboration, and empowerment. Central to this approach is the understanding that people are experts in their own lives and lived experiences. Learners are supported to meet people where they are at and work alongside individuals in ways that honour their lived expertise, rather than imposing one-size-fits-all approaches or predetermined pathways. Particular emphasis is placed on culturally responsive, identity-affirming, and anti-oppressive practice. Learners explore how identity, culture, community, and lived experience shape meaning, engagement, and priorities, and how to provide care that is respectful, inclusive, and responsive to diverse ways of knowing, being, and healing. The course moves beyond standardized models by supporting learners in developing flexible, goal-informed strategies that honour each person’s self-determination and are responsive to their strengths, identities, values, priorities, and current realities. Change is understood as nonlinear and evolving, and learners explore how to support individuals both through change and during times where change may not be desired or possible, approaching these moments with curiosity, compassion, and collaborative care. Learners develop practical skills in trauma-informed intake conversations, holistic biopsychosocial assessment, collaborative planning, outreach engagement, and professional documentation. They co-create dynamic, strengths-based plans guided by the person’s own goals and understanding of their needs, while also recognizing and supporting individuals in maintaining stability, safety, and well-being within their current circumstances. Planning remains adaptable and responsive over time, reflecting the evolving nature of people’s experiences, priorities, and readiness. |