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In observance of the Labour Day holiday weekend, our call centre and all campus services will close at 4 p.m. on Friday, September 4. The Library and Learning Centres will close at 3:30 pm on Friday, September 4. All services will reopen on Tuesday, September 8. There are no classes scheduled on Labour Day, Monday, September 7. Online services are available throughout the weekend.

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Medical Office Procedures

Course CodeOAME-257
Lecture hours per week
Lab hours per week4
Course AvailabilityOpen
Description

This course allows students to develop a basic knowledge of the medical office assistant’s clerical and clinical duties as required in a hospital, medical, or private doctor’s office. Emphasis is placed on professionalism, ethics, effective patient interaction, communication skills, clinical procedures, and preparing/managing medical documents and correspondence. The medical assistant’s role as a clinical and administrative team member, as well as the roles and responsibilities of various health team members, will be thoroughly examined.

Prerequisites

  • Complete 1 of the following:
    • Earn a minimum grade of D in each of the following:
      • OAGN–116: Word Processing Applications
      • OAGN–127: Machine Transcription
    • Earn a minimum grade of D in each of the following:
      • OAGN–116: Word Processing Applications
      • OAGN–118: Document Review & Proofreading
      • OAGN–119: Document Production
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