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Network Analysis and Troubleshooting

Course Code NET-420
Lecture hours per week 2
Lab hours per week 2
Course Availability: Open

This course discusses the theory and application of several different structured troubleshooting methodologies used for modern enterprise networks in a business environment. It examines the critical role of network analysis and troubleshooting for the continuous operation of networks in business, explains the benefits of structured troubleshooting, and identifies the leading principles that are at the core of the key troubleshooting methodologies. Students learn the different stages in a network troubleshooting procedure, its repetitive nature and how to apply and assess the different troubleshooting methodologies to examine, in detail, different layers of the OSI model. The role of the network support personnel in diagnosing and resolving problems to prevent the loss of productivity and revenue is also examined. Using analytical skills, students analyze, evaluate, solve and troubleshoot related practical problems.