Course Description:
Students study the behaviour of individuals and groups as part of the social and technical system in the workplace. They examine individual and group behaviour, communication, conflict and various management styles, motivational techniques and coordination in the work environment and apply these concepts to the development of an organization's human resources.
Course Learning Outcomes:
Upon successful completion of this course, the student will have demonstrated the ability:
- to discuss the development of the field of organizational behaviour and explain the micro and macro approaches
- to analyze and compare different models used to explain individual behaviour related to motivation and rewards
- to identify the processes used in developing communication and resolving conflicts
- to explain group dynamics and demonstrate skills required for working in groups (team building)
- to identify the various leadership styles and the role of leaders in a decision making process.
- to explain organizational culture and describe its dimensions and to examine various organizational designs
- to discuss the implementation of organizational change.
