Centennial College has resumed limited in-person lab instruction using a phased approach

Principles of Hospitality Management

Course Code HTAP-201
Lecture hours per week 3
Lab hours per week
Course Availability: Open

This course focuses on the fundamental concepts of management and leadership. The four managerial functions are examined and analyzed in hospitality industry settings. Management ethics, social responsibility and diversity are discussed. Total quality management, different leadership styles, motivation factors and approaches to conflict resolutions are explained. This course offers management and future leaders comprehensive approaches that are important in operational management and the development of employees in the hospitality industry.