Professional Service Experience
| Course Code | HOSP-103 |
|---|---|
| Lecture hours per week | 2 |
| Lab hours per week | |
| Course Availability | Open |
| Description | Working in the hospitality industry requires a commitment to service and a professional approach while providing guests with the best possible experience. This course will provide students with fundamental skills in handling guest interactions with practice in service delivery and service recovery scenarios as well as professional communication and industry networking. |