For the latest COVID-19 information and news from Centennial College, please visit Together Again Fall 2021.

Relational and Reflective Skills for Social Service Workers

Course Code SSWR-102
Lecture hours per week 3
Lab hours per week
Course Availability: Open

This course will allow students to examine and demonstrate practice theory and skills including communication and preliminary interviewing skills such as attentive listening, paraphrasing, perception-checking, questioning and minimal prompts.  Opportunities will be presented for self-reflection and self-analysis regarding interpersonal processes/styles vis-à-vis power differentials, internalized oppression and learned, socialized responses.  Mindful communication practices will be emphasized with a focus on anti-oppressive, non-violent and collaborative communication environments in professional practice.  Student roles and skills in conflict competence, social inclusion and positive use of self will be examined through workshop format.

Course Learning Outcomes:

  1. Conduct an interview demonstrating a range of supportive communication and preliminary counseling skills.
  2. Perform self-assessments on skill and comfort levels regarding professionalism and competency in social service work communication.
  3. Analyze interpersonal practices necessary in a human rights based profession.
  4. Apply the principles of mindfulness and non-violence to creative collaboration, professional problem-solving and inclusion-based interpersonal processes.
  5. Practice key communication skills as they relate to preliminary interviewing techniques, verbal and non-verbal communication proficiencies, and a foundation level “fitness to practice” small group process and the opportunity to apply specific skills and knowledge in the small group experience.