Hospitality Services

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Program Code: 1819

School: School of Hospitality, Tourism and Culinary Arts

Credential: Certificate

Program Type: Post-secondary program

Program Length: 1 year/ 2 semesters

Start Date: Fall

Location: Progress Campus


Telephone: 416-289-5000, ext. 2569

Our Hospitality Services program prepares you for high-demand, entry-level positions in the dynamic hospitality industry, including one of the most significant sectors in Canada: Quick service restaurants.

To ensure you are ready for the field in just two semesters, this hospitality certificate program combines lectures and hands-on training from industry-selected faculty with experiential learning in Centennial College's quick service cafe.

Through Hospitality Services courses, you will discover that the most important people in the hospitality industry are the hard workers and dedicated staff who commit themselves to refining the art and skill of customer service. These team members have the most profound impact on the many clients and customers who seek the hospitality industry for service and experience.

You will graduate from Centennial College with a certificate as well as important industry certifications such as Smart Serve, Safe Food Handlers and CPR, all of which make you job-ready. Upon program completion, you are also able and encouraged to continue your studies in one of Centennial College's School of Hospitality, Tourism and Culinary Arts diploma programs, such as Hotel Operations Management (program #1807) or Food and Beverage Management (program #1808).

It’s Your Shift Training and Awareness Program

The program includes an innovative industry training and awareness certification – It’s Your Shift.  The certification equips students with the crucial knowledge and provides current resources focused on sexual harassment prevention and safe practices for intervention as frontline workers or managers. It will support graduates as they enter the hospitality industry to become leaders for the prevention of sexual harassment and contribute to the evolution of safe and welcoming work environments.

Semester 1
Course Code Course Title Location
ENGL-120 Communication Skills for Hospitality Service Workers 1 Progress Campus
HT-168 Beverage and Cafe Services Progress Campus
HT-173 Food Safety, Smart Serve and First Aid Progress Campus
HT-175 Front of the House Agent Progress Campus
HT-176 Room Attendant Progress Campus
HT-177 Introduction to Math I Progress Campus
HT-179 Visitor Information Services Progress Campus
HT-185 Life Skills and Job Readiness, Part 1 Progress Campus
HT-189 Culinary Skills Progress Campus
Semester 2
Course Code Course Title Location
ENGL-122 Communication Skills for Hospitality Service Workers 2 Progress Campus
HT-183 Field Placement Progress Campus
HT-186 Life Skills and Job Readiness, Part 2 Progress Campus
HT-187 Restaurant Operations Progress Campus
HT-188 Introduction to Math II Progress Campus

Program Highlights

  • Because you have the opportunity to learn in state-of-the-art facilities that include a restaurant, cafe, and culinary and bake labs, you gain a realistic idea of what to expect once you graduate.
  • The hands-on learning experiences mimic the real world.
  • Classes in the Hospitality Services program are small, so you get to interact with fellow peers and industry-experienced instructors.

Career Outlook

  • Front Desk Agent
  • Room Agent
  • Cook
  • Food Service Worker
  • Server
  • Customer Service

Academic Requirements

Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status (19 years or older)

A minimum score of 140 or 141 on the Centennial College English Skills Assessment. 


  • We recommend this program as an option for individuals who have completed Grade 12 Workplace level English.
  • You may be asked to meet with the program coordinator or a designate to discuss your ability to succeed academically and independently in the program. After applying, you will receive a letter with more details about how to book a meeting.
  • After successful completion of this program you can apply credits towards our other diploma programs.

1. Apply Online

Are you an International Student? Apply directly to Centennial College here.

If you are applying through the Second Career Strategy, please apply at the Employment Training Centre for Second Career (Progress Campus). Second Career Strategy is a funding initiative for those who have been laid-off and are in need of training. For more information go to Second Career Strategy.

If you have previously attended a full time program at Centennial College, you may be eligible for a Program Transfer. Visit Enrolment Services at any Campus for information.

All other applicants must apply online at A non-refundable application fee of $95 must accompany applications. The fee is payable online, by telephone, online banking, by mail, or in person to For more information go to Application Fees.

2. Submit Documents

Current Ontario high school students and graduates from Ontario high schools: Notify your guidance counsellor that you have applied to college and your school will forward transcripts to Centennial College via

Graduates of college/university, or high school outside Ontario but within Canada: You are responsible for requesting that your educational institute sends any required documents and transcripts to

Applicants who attended school outside of Canada: If you are submitting transcripts to meet admission requirements, you must have the transcripts assessed by an independent credential assessment agency such as World Education Services (WES) or International Credential Assessment Service (ICAS).

For more information go to Submitting your Transcripts.

3. Confirm Your Offer of Admission

Offers of Admission are sent by mail to eligible applicants. When you receive your offer, you must login to your account at and confirm before the Deadline to Confirm noted in your offer letter.

You may confirm only one college and one program offer at a time.

You must confirm your offer by the Deadline to Confirm noted in your Offer of Admission letter or your seat may be given to another applicant.

When you confirm your Offer of Admission at Centennial College you are given access to your personal myCentennial account where you can check your email, grades, register for courses, pay tuition fees, and see your class timetable.

4. Pay Fees

Centennial fees statements are sent by email to your personal email account and to your myCentennial email account. Fees statements are not mailed.

You must make a minimum payment by the Fees Deadline noted in your Fees Statement or your seat may be given to another applicant.

5. Build Your Timetable (Register for Courses)

Build your timetable (web-register for courses) at

Fall registration begins mid-July
January registration begins mid-December
May registration begins mid-April

Your web-registration will not open if:

You have not submitted your minimum fee payment by the deadline
You received a Conditional Offer of Admission and you have not met the conditions of your offer.

Once you have paid your fees or have made appropriate arrangements, register for your courses online through myCentennial.

Fees noted below are estimates only. Tuition is based on two semesters, beginning Fall 2017.

Student Tuition (2 Semesters) Incidental Fees Total
Canadian $2,935.50 $1,443.00 $4,378.50
International $13,283.00 $2,726.00 $16,009.00