Withdrawal and Refunds
Withdrawal and Refunds
Withdrawing from your program or reducing your courses has consequences. Make sure you are aware of the deadlines to withdraw and how it affects your academic record and fees. To officially withdraw, you must submit a Withdrawal Form to the Enrolment Services Office.
Withdrawing or reducing (i.e. by dropping) courses may have any of the following effects:
- Change your eligibility for an OSAP loan
- Extend the duration of your studies, or delay your graduation
- Add to your expenses via additional fees (i.e. the result of extending your studies)
- Affect your ‘sponsorship’ arrangements
- Affect your eligibility for inter-collegiate sports
- Impact prerequisites for upcoming semesters
Withdrawing after fees payment
You must notify the College in writing by the tenth day of classes to be eligible for a refund of fees. The College will refund all tuition fees less a $250 non-refundable amount.
To start the withdrawal process, access myCentennial and follow these steps:
Access CASS - Centennial Access to Student Service in just 5 Easy Steps!
- Log in to myCentennial
- Go to Registration Services (under Registration Information)
- Locate CASS on the screen
- Complete the online CASS form
- Submit your request once
- Your request will be directed to your School or service area for processing.
- If necessary, a team member will be in touch for more information or if further action is required.
Please note, once you submit your request there is no need to send additional or multiple requests or separate emails.
Withdrawing after course registration
Once you have registered for your classes, you are responsible for full tuition fees for your first semester unless you followed the steps to withdraw above, by the tenth day of classes.
Please note that once you are registered in classes, turning down your offer or cancelling your application at Ontariocolleges.ca or verbally notifying your instructor, Enrolment Services or other College staff does not withdraw you from your program.
Should you cease to attend classes and do not officially withdraw, you will remain enrolled and will be assigned a ‘FNA’ (Fail Non-attendance) grade. To avoid this, submit the Withdrawal Form by the deadline noted in the Important Dates Calendar available on myCentennial.
Withdrawing after the tenth day of classes
If you withdraw from your program after the tenth day of classes, the fees for the semester are non-refundable and you are responsible for any outstanding fees for the semester. You will be refunded tuition that you have pre-paid for any subsequent semesters. In rare circumstances, the College will allow students to withdraw after the relevant deadline and receive either a partial refund or withdrawal without academic penalty. Contact the Enrolment Services Office at 416-289-5300 for details. You must submit a Withdrawal Form, a one-to-two page letter of explanation and any supporting documentation (e.g. a doctor’s note if you were ill).
If you paid by cash, cheque or debit, refunds are processed through Electronic File Transfer (EFT) to your Canadian bank account. Learn more about Electronic File Transfer (EFT).
If you paid by credit card, the refund will be issued to the credit card. Please allow a minimum of two weeks for processing, however longer waits may be experienced during peak processing periods.
OSAP – Refunds for students on OSAP must be returned to the National Student Loan Service Centre on your behalf and will be used to reduce your OSAP debt. Apprentices should note that in some cases withdrawal with a partial refund may only occur prior to the third class.