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Process for all letter requests

To request for letters, follow these steps:

  1. Submit a CASS request under Formal Letter Request.
  2. Fill the form and select the appropriate letter type for your needs.
  3. The college will review and process your request within the posted processing time.

For paid letter requests:

  1. After you submit the request, upload proof of necessity (if applicable) in the attachments tab The college will review your request and you will be notified if it is approved.
  2. After approval, you will be advised on the amount to pay. You can make a payment through the online payment portal (link).
  3. Attach the receipt to your CASS request.

Process for Course Outlines

To request for course outlines, follow these steps:

  1. Send an email to SCE@CentennialCollege.ca with the following details:
  1. Full Name
  2. Student ID #
  3. List of course codes and semester of study – Example GNED 500 – Fall 2020
  4. Reviewing your academic record for accuracy in this submission will prevent processing delays
  1. After you submit the request the college will review your request and you will be notified if it is approved. We will make reasonable efforts to provide copies upon request but cannot guarantee the availability of outlines for courses completed over 10 years ago.
  2. After approval, you will be advised on the amount to pay. You can make a payment through the online payment portal (link).
  3. Attach the receipt to the email request.
  4. Course outlines will be emailed to you within 5-7 business days

*Important: Please do not submit payment until you have received confirmation that your request has been approved. All paid letter requests (including expedited letters) are reviewed to determine whether you are eligible for the requested letter and whether the College is able to issue it. Eligibility may be based on factors such as your current enrolment status and the purpose of the request. Payment does not guarantee approval or issuance of a letter. If payment is submitted before approval is provided, your request may be closed and any refund must be requested through the Overpayment Refund process.