Students
Tip Sheets
- What You Need to Know About Appealing Your Grade
- What You Need to Know About Your Rights and Responsibilities Online
- Student Complaint Form User Instructions
- Student Complaint Form Tutorial Video
Workbooks
- Work It Out: Understanding and Resolving Conflicts
Community Resources
Food Banks and Daily Bread locations
On-Campus
Off-Campus
- Food Bank (scarboroughfoodsecurityinitiative.com)
- Food Bank - Scarborough Centre for Healthy Communities (schcontario.ca)
- Food Programs by Location - Daily Bread Food Bank
- Food Banks and Community Food Programs - Scarborough - torontocentralhealthline.ca
Mental Health and Wellness
On-Campus
International Student Helpline / Online Supports
- 1-844-451-9700
- https://www.guard.me/keepmesafe_student/app.php
Domestic Student Helpline / Online Supports
- 1-888-377-0002
- http://www.wespeakstudent.com
Off-Campus
- Good2Talk Helpline: 1-866-925-5454
- Distress Centres of Greater Toronto
- For emotional support or if in distress, call 416-408-HELP (4357) – available 24/7 and offers support in over 151 languages. If in crisis or suicidal, call 1-833-456-4566 or TEXT 45645.
- Website: www.torontodistresscentre.com
- What’s up Walk-in Counselling
- 1-866-585-6486 – Monday-Friday 9am – 7pm, Saturday 10am – 4pm
- https://www.whatsupwalkin.ca/
- Gerstein Crisis Centre
- 416-929-5200 – available 24/7. Community-based crisis service for adults 16+ who are in crisis, dealing with a serious mental health issue, or concurrent or substance use issue
- https://gersteincentre.org/
Health/Medical Services
On-campus
International Students
Domestic Students
Off-Campus Resources
*Please note: The following organizations have eligibility requirements and are only recommended to access if resources are not available through your Student Health Plan*
- Non Insured Walk In Clinic – Access Alliance
- Free Medical Clinics for the Uninsured - Muslim Welfare Canada (muslimwelfarecentre.com)
- Home (imagineclinic.ca)
Shelters
Student Housing
On-Campus
Off-Campus
Family/Domestic Violence
- Assaulted Women’s Helpline
- 24-hour crisis line 416-863-0511 or 1-866-863-0511 or TTY 1-866-863-7868
- Assaulted Women's Helpline (awhl.org)
- Provides support, safety planning, information and referral to services throughout Ontario
- Emergency and Transitional Housing | York Region
- Contact – Yellow Brick House (York Region)
- Domestic Violence – Legal Aid Ontario
- 2 hours of free legal service for domestic abuse survivors
Employees
- Recognize, Respond, Connect – Employee Resource Guide
- Recognize, Respond, Connect – Who to Call Quick Reference
- Disruptive Behaviour in the Online Learning Environment
- Interacting with Students Online and at a Distance
- Pathways to Resolution
Improving the Student Experience
- Annual reports
- Reports
- Case proposals