Office Administration – Health Services
How To Apply
Program Details
- Program Code2603
- Credential TypeOntario College Diploma
- SchoolThe Business School
- Program TypePost-secondary program
- Program Length2 years/ 4 semesters
- LocationProgress Campus
- Emailbusiness@centennialcollege.ca
- Telephone416-289-5000
- Technology Requirements
Program Availability
- Program Overview
- Courses
- Career Options and Education Pathways
- Admission Requirements
- How to Apply
- Tuition and Fees
- Technology Requirements
- Program Vocational Learning Outcomes
- The Business School Student Success Guide
- Advising
- Inclusive Leadership Practices
The Business School will be offering a variety of delivery modes for new students in all programs. These can include, asynchronous learning, synchronous learning, hybrid, and on-campus deliveries, including evenings and weekends.
You may also be interested in the Online option:
If the idea of assisting doctors, contributing to the health care system and working in today’s dynamic medical environments appeals to you, join the action by attending the Office Administration – Health Services program at Centennial College.
A well-run and efficient office within a medical practice, clinic or other health care setting is vital to the success of the practice and to the quality of health care it provides. As an Office Administration graduate in the health care sector, you'll be equipped with the organizational and clinical support skills to ensure patients receive the highest quality of care and service.
Faculty in the Office Administration – Health Services program are experienced individuals who guide you through industry-related training that will not only teach you specialized skills required to be part of a health care team but also core competencies transferable across all industries.
The Office Administration – Health Services program will help you develop essential health care support skills such as:
- Medical terminology
- Anatomy for health administration
- Medical transcription
- Medical office procedures
- Electronic health record management
- Computerized OHIP billing
- Diagnostic and lab procedures
A two-day-per-week work placement at some of Toronto’s prestigious hospitals and health care clinics will allow you to put those skills to use in real-life experiences before you graduate.
Program Overview
The Business School will be offering a variety of delivery modes for new students in all programs. These can include, asynchronous learning, synchronous learning, hybrid, and on-campus deliveries, including evenings and weekends.
You may also be interested in the Online option:
If the idea of assisting doctors, contributing to the health care system and working in today’s dynamic medical environments appeals to you, join the action by attending the Office Administration – Health Services program at Centennial College.
A well-run and efficient office within a medical practice, clinic or other health care setting is vital to the success of the practice and to the quality of health care it provides. As an Office Administration graduate in the health care sector, you'll be equipped with the organizational and clinical support skills to ensure patients receive the highest quality of care and service.
Faculty in the Office Administration – Health Services program are experienced individuals who guide you through industry-related training that will not only teach you specialized skills required to be part of a health care team but also core competencies transferable across all industries.
The Office Administration – Health Services program will help you develop essential health care support skills such as:
- Medical terminology
- Anatomy for health administration
- Medical transcription
- Medical office procedures
- Electronic health record management
- Computerized OHIP billing
- Diagnostic and lab procedures
A two-day-per-week work placement at some of Toronto’s prestigious hospitals and health care clinics will allow you to put those skills to use in real-life experiences before you graduate.
Courses
Career Options and Education Pathways
Program Highlights
- Learning in small class environments allows for opportunities to work on team projects and to connect with experienced, knowledgeable faculty.
- You will master essential automated office systems such as word processing, spreadsheet, database, presentation and health care software.
- Because Office Administration – Health Services faculty members have business world experience and up-to-date knowledge of current trends, senior administrative health-care environments and related technology requirements, you will greatly expand your skills portfolio.
- You will advance your career opportunities by earning a diploma that reflects high standards of learning.
Career Outlook
- Medical Office Assistant
- Medical Transcriptionist
- Medical Receptionist/Office Administrator
- Medical Office Manager
- Patient Care Coordinator
- Medical office administrator
- Clinic assistant
- Health office administrator
Education Pathways
Graduates of the Office Administration - Health Services diploma program have the opportunity to apply learning achieved at Centennial for credits toward further study at the degree level. Listed below are institutions offering pathways for this program.
Please note that each receiving institution has minimum admission requirements in order to qualify for transfer credits, which are assessed by the receiving institution.
| Region | Institution |
|---|---|
| Toronto GTA | Seneca Polytechnic |
| York University | |
| Ontario | Lakehead University |
| Ontario Tech University | |
| Windsor, University of | |
| Canada | Royal Roads University |
For more detailed pathways information, visit our website at //centennial.adv-pub.moveonca.com/outgoing-home/.
Use the following Education Pathways Checklist as a guide as you explore your options.
For pathways to other Ontario post-secondary institutions, please visit ONTransfer.
Areas of Employment
Areas of EmploymentAdmission Requirements
Academic Requirements
- Ontario Secondary School Diploma (OSSD), or equivalent; or mature student status (19 years or older)
- Grade 12 English College or University preparation course, or equivalent (minimum grade required); or take the Centennial English Admission Test
Additional Requirements
How to Apply
1. Apply Online
Domestic Students
If you are applying through the Better Jobs Ontario Program, please work with an Employment Ontario service provider. For more information go to Better Jobs Ontario Program.
If you have previously attended a full-time program at Centennial College, you may be eligible for a Program Transfer. Visit Enrolment Services at any Campus for information.
All other applicants must apply online at Ontariocolleges.ca. A non-refundable application fee of $150 must accompany applications. The fee is payable online, by telephone, online banking, by mail, or in-person to Ontariocolleges.ca. For more information go to Ontariocolleges.ca Application Fees.
International Students
Apply directly to Centennial College here.
2. Submit Documents
Domestic Applicants
Current Ontario high school students and graduates from Ontario high schools: Notify your guidance counsellor that you have applied to college and your school will forward transcripts to Centennial College via Ontariocolleges.ca.
Graduates of college/university, or high school outside Ontario but within Canada: You are responsible for requesting that your educational institute sends any required documents and transcripts to Ontariocolleges.ca.
Domestic applicants who attended school outside of Canada: If you are submitting transcripts to meet admission requirements, you must have the transcripts assessed by an independent credential assessment agency such as World Education Services (WES) or International Credential Assessment Service (ICAS). For more information go to Submitting your Transcripts.
International Applicants
Please refer to the International Education Application Guide.
3. Confirm Your Offer of Admission
Offers of Admission are sent by mail to eligible applicants. When you receive your offer, you must login to your account at Ontariocolleges.ca and confirm before the Deadline to Confirm noted in your offer letter.
You may confirm only one college and one program offer at a time.
You must confirm your offer by the Deadline to Confirm noted in your Offer of Admission letter or your seat may be given to another applicant.
When you confirm your Offer of Admission at Centennial College you are given access to your personal myCentennial account where you can check your email, grades, register for courses, pay tuition fees, and see your class timetable.
4. Pay Fees
Centennial fees statements are sent by email to your personal email account and to your myCentennial email account. Fees statements are not mailed.
You must make a minimum payment by the Fees Deadline noted in your Fees Statement or your seat may be given to another applicant.
5. Build Your Timetable (Register for Courses)
Build your timetable (web-register for courses) at my.centennialcollege.ca.
Fall registration begins mid-July
January registration begins mid-December
May registration begins mid-April
Your web-registration will not open if:
You have not submitted your minimum fee payment by the deadline
You received a Conditional Offer of Admission and you have not met the conditions of your offer.
Once you have paid your fees or have made appropriate arrangements, register for your courses online through myCentennial.
Tuition and Fees
Fees noted below are estimates only. Tuition is based on two semesters, beginning Fall 2025.
| Student | Tuition (2 Semesters) | Ancillary Fees | Total |
|---|---|---|---|
| Canadian | $2,721.00 | $1,483.33 | $4,204.33 |
| International | $17,148.00 | $1,981.28 | $19,129.28 |
Technology Requirements
Technology Requirements
This program is part of the BringIT initiative, which means students taking it will need to be able to consistently access and use a mobile computing device that meets or exceeds the program’s recommended hardware requirements.
Students with Accessibility Needs: If you require accommodations for a documented disability , please consider your adaptive technology needs when you select a device for your program. If you want to access disability services, you can make an appointment with the Centre for Accessible Learning and Counselling Services, by calling 437-568-4799, or by email at calcs@centennialcollege.ca
Want to know more? Check out Frequently Asked Questions for our BringIT Program.
Students from this program will need to have consistent access to the following:
Minimum Recommended Specifications:
- Windows Laptop or Surface Device with:
- Intel Core i5 or AMD equivalent processor;
- 8GB or more of RAM;
- 256GB HD, USB port;
- Windows 10 Operating System
- Recommended:
- Built-in Ethernet Port; Audio/Mic combo;
- A Solid State Drive (SSD);
- A laptop with a battery life of 3hrs or better
- Note: MacBooks and Chromebooks are NOT acceptable alternatives.
Minimum Internet Requirement:
You will need regular access to a computer with an internet connection. High-speed broadband access (LAN, Cable or DSL) with minimum 50mbps download speed is highly recommended.
ClassAPPs 2.0
Students are invited to use Centennial College’s ClassAPPs 2.0, an all-in-one system that lets you use all of the digital tools you need to complete your college courses from the comfort of your own home, at any time, instead of finding the time to head for a computer lab. Any student can use the ClassAPPs 2.0 system with any modern, HTML5 enabled web browser, like Chrome, Edge or Firefox. Just log in to the service with the same ID and password you use to get into a College PC, and you instantly gain access to cloud-based software, and other learning resources.
Program Vocational Learning Outcomes
Program Vocational Learning Outcomes
Program Vocational Learning Outcomes describe what graduates of the program have demonstrated they can do with the knowledge and skills they have achieved during their studies. The outcomes are closely tied to the needs of the workplace. Through assessment (e.g., assignments and tests), students verify their ability to reliably perform these outcomes before graduating.
- Apply scheduling, task coordination, and organizational skills to facilitate the completion of tasks and to meet deadlines in the medical environment.
- Establish and maintain data management systems to organize electronic and paper records for the medical environment.
- Coordinate the organizing, processing, and responding to electronic and paper communications to facilitate the flow of information in the medical environment.
- Produce accurate financial and billing records for the medical environment within a specified time frame by compiling information and using the appropriate software.
- Produce accurate medical correspondence and reports by a specific deadline using available computer technology as well as by applying recording, editing, and language skills.
- Use effective interpersonal skills in the medical environment to assist the completion of individual and team tasks, to ensure effective client service, and to promote the image of the organization.
- Troubleshoot and show initiative in the creation and production of accurate, organized medical documents within a specified time frame.
- Provide technical support and training related to computer software to others in the medical environment as required.
- Use the Internet and its tools in a medical environment to enhance communication and business opportunities.
- Demonstrate administrative skills to enhance the effective operation of the workplace.