Office Administration – Health Services

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Program Code: 2603

School: The Business School

Credential: Diploma

Program Type: Post-secondary program

Program Length: 2 years/ 4 semesters

Start Date: Fall, Winter

Location: Progress Campus


Telephone: 416-289-5000, ext. 2280

Graduates of the Centennial College Office Administration – Health Services program are often the first people to interact with patients, meaning they can shape the feel of an entire visit. From newborns to the elderly, their technical and interpersonal skills make a difference in patients' lives on a daily basis.

The Office Administration - Health Services college diploma program not only teaches you specialized skills required to be part of a health care team but also core administrative skills that are transferable across all industries.

Among the specific topics covered in this business administration program are:

  • Medical terminology
  • Medical transcription
  • Medical office procedures
  • The fundamentals of the electronic health record
  • Computerized OHIP billing
  • Diagnostic and lab procedures

A two-day-per-week work placement rounds out your Office Administration – Health Services education with real-life experience and lets you apply your newly-acquired skills before you graduate.

Semester 1
Course Code Course Title Location
COMM-160/161 College Communication 1 Progress Campus
GNED General Education Elective Progress Campus
KEYS-101 Keyboarding 1 Progress Campus
OAGN-113 Office Administration Technology 1 Progress Campus
OAGN-115 Introduction to Word Processing Progress Campus
OAGN-118 Document Review & Proofreading Progress Campus
OAGN-124 Financial Procedures Progress Campus
Semester 2
Course Code Course Title Location
COMM-170/171 College Communication 2 Progress Campus
KEYS-102 Keyboarding 2 Progress Campus
OAGN-116 Word Processing Applications Progress Campus
OAGN-123 Office Administration Technology 2 Progress Campus
OAGN-125 Office Procedures and Communications Progress Campus
OAGN-127 Machine Transcription Progress Campus
Semester 3
Course Code Course Title Location
BUSN-313 Careers Progress Campus
GNED-500 Global Citizenship: From Social Analysis to Social Action Progress Campus
KEYS-103 Keyboarding 3 Progress Campus
OAGN-261 Integrated Software Applications Progress Campus
OAME-236 Medical Terminology 1 Progress Campus
OAME-257 Medical Office Procedures Progress Campus
OAME-258 Medical Machine Transcription 1 Progress Campus
Semester 4
Course Code Course Title Location
GNED General Education Elective Progress Campus
KEYS-104 Keyboarding 4 Progress Campus
OAGN-262 Field Placement Progress Campus
OAME-237 Medical Terminology 2 Progress Campus
OAME-259 Medical Office Assisting/Billing Progress Campus
OAME-260 Medical Machine Transcription 2 Progress Campus

Semester Note

The prerequisites for entrance to the fourth semester Field Placement course (OAGN262**) are:
1. Student must have passed 15 of 17 courses in the first three semesters.
2. Student must acquire an overall minimum GPA of 2.0.
3. Student must have a minimum "C" grade in COMM170/171

**OAGN262 - 174 hrs = 3 hours in class orientation week one = 14 hours
Field Placement for 12 weeks = 2 hours in class
Assessment in week 14.

Students require a minimum keyboarding speed of 50 wpm and Program GPA of 2.0 (C grade average) to graduate.

Program Highlights

  • Learning in small class environments allows for opportunities to work on team projects and to connect with experienced, knowledgeable faculty.
  • You will master essential automated office systems such as word processing, spreadsheet, database and presentation software.
  • Because Office Administration – Health Services faculty members have business world experience and up-to-date knowledge of current trends, senior administrative health-care environments and related technology requirements, you will greatly expand your skills portfolio.
  • You will advance your career opportunities by earning a diploma that reflects high standards of learning.

Articulation Agreements

Start with a diploma, end with a degree! Successful graduates of this Office Administration – Health Services program will have the opportunity to apply their credits towards further study at the degree level. Listed below are the degrees from partnering universities that are available for this program. Please note that each partnership has a specific minimum grade requirement in order to qualify for transferring credits, details for which are searchable here.


University Degree
Athabasca University Bachelor of Professional Arts - Communication Studies
Davenport University Bachelor of Science - Health Services Administration
Kookmin University Bachelor Degree
New Brunswick, University of Bachelor of Applied Management
Ontario Institute of Technology, University of Bachelor of Commerce (Honours), bridge

Career Outlook

  • Medical secretary
  • Medical office administrator
  • Clinic assistant
  • Medical transcriptionist
  • Health office administrator

Academic Requirements

  • Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status (19 years or older)
  • English Grade 12 C or U, or equivalent (minimum grade required) or take the Centennial College English Skills Assessment for Admission

Additional Requirements

  • Students will be placed in the appropriate English level based on skills assessment results. This may lead to additional courses and require extra time and fees.

1. Apply Online

Are you an International Student? Apply directly to Centennial College here.

If you are applying through the Second Career Strategy, please apply at the Employment Training Centre for Second Career (Progress Campus). Second Career Strategy is a funding initiative for those who have been laid-off and are in need of training. For more information go to Second Career Strategy.

If you have previously attended a full time program at Centennial College, you may be eligible for a Program Transfer. Visit Enrolment Services at any Campus for information.

All other applicants must apply online at A non-refundable application fee of $95 must accompany applications. The fee is payable online, by telephone, online banking, by mail, or in person to For more information go to Application Fees.

2. Submit Documents

Current Ontario high school students and graduates from Ontario high schools: Notify your guidance counsellor that you have applied to college and your school will forward transcripts to Centennial College via

Graduates of college/university, or high school outside Ontario but within Canada: You are responsible for requesting that your educational institute sends any required documents and transcripts to

Applicants who attended school outside of Canada: If you are submitting transcripts to meet admission requirements, you must have the transcripts assessed by an independent credential assessment agency such as World Education Services (WES) or International Credential Assessment Service (ICAS).

For more information go to Submitting your Transcripts.

3. Confirm Your Offer of Admission

Offers of Admission are sent by mail to eligible applicants. When you receive your offer, you must login to your account at and confirm before the Deadline to Confirm noted in your offer letter.

You may confirm only one college and one program offer at a time.

You must confirm your offer by the Deadline to Confirm noted in your Offer of Admission letter or your seat may be given to another applicant.

When you confirm your Offer of Admission at Centennial College you are given access to your personal myCentennial account where you can check your email, grades, register for courses, pay tuition fees, and see your class timetable.

4. Pay Fees

Centennial fees statements are sent by email to your personal email account and to your myCentennial email account. Fees statements are not mailed.

You must make a minimum payment by the Fees Deadline noted in your Fees Statement or your seat may be given to another applicant.

5. Build Your Timetable (Register for Courses)

Build your timetable (web-register for courses) at

Fall registration begins mid-July
January registration begins mid-December
May registration begins mid-April

Your web-registration will not open if:

You have not submitted your minimum fee payment by the deadline
You received a Conditional Offer of Admission and you have not met the conditions of your offer.

Once you have paid your fees or have made appropriate arrangements, register for your courses online through myCentennial.

Fees noted below are estimates only. Tuition is based on two semesters, beginning Fall 2017.

Student Tuition (2 Semesters) Incidental Fees Total
Canadian $2,935.50 $1,061.00 $3,996.50
International $13,283.00 $2,344.00 $15,627.00