Student Support Services
Our office offers support and guidance navigating various college processes. Our supports include:
- guidance on student complaint policies and processes
- support with grade appeal processes
- assistance with system navigation, including who to contact for specific matters
- support for conduct and conflict meetings
You are not alone as you navigate these systems. For support or to learn more about available resources, please contact Katherine at the Student Experience Office by emailing studentexperience@centennialcollege.ca.
Navigating college processes can sometimes feel confusing or overwhelming, especially when different departments and procedures overlap. Our office is here to support students, staff and faculty by helping you move through formal processes with clarity and confidence. Our goal is to make sure the experience feels fair, transparent and supportive.
For more information regarding student complaints, please see Centennial's Student Complaint Procedures (pdf). You can also find the complaint form here.
For more information regarding Grade Appeals, including eligibility, process, and FAQs, please visit Grade Appeal Information or contact us.