Your Learner Supports and how to use eCentennial
Your Learner Supports and how to use eCentennial
Note: These links are updated regularly, to provide you with optimal support while we're teaching and learning at a distance. Please check these links frequently.
Centennial College is a supportive place to learn, so we have plenty of services to help you as you go. For a complete list of student services, visit the StudentHUB
Centennial College's libraries also offer you plenty of services, including e-resources (journals, texts, media), course reserves, technology loans, tutoring, and tips for citing sources and time management. Just visit the library's website to use them.
Here's a short list of a few of the services you might find helpful. To see more of them, visit the Student Services homepage.
- Centre for Academic English: For when you need free English tutoring or workshops.
- Testing Services: You can assess your skill level in English and Math here.
- The Centre for Accessible Learning and Counselling Services (CALCS): For when you need counselling or support for a documented learning disability, medical or mental health condition, or physical, visual, hearing or mobility impairment.
- First-Year Experience: Need support transitioning into College?
- Leadership Programs: Tools and knowledge to make you a leader in your career and in your life.
- Peer Tutoring: Need free one-on-one/group workshops from peers with high academic standing?
- Student Experience Office: For when you need conflict and conduct management services.
- Centennial Advising and Pathways Services: The place to go for any information and resource you might need throughout your college experience.
- SMART Services: For help transitioning in, through and out of college.
- Indigenous Education Services, Career Services and Co-op and so much more!
Minimum Technology Requirements
To use eCentennial, you will need a working computer with a working keyboard, mouse, headphones and strong internet connection. It is recommended that you use either Chrome or FireFox when using eCentennial and the other EdTech tools found in this course. Please make sure to update your preferred browser (Chrome or FireFox) and your Flash Player browser plugin to the newest version for the best possible experience in the online environment.
In addition to the technology requirements, you also need computer skills, including the ability to install software, security and virus protection on your computer, manage files and folders, use Office applications and access and use the internet with a web browser. If you need to refresh any of these skills, you can use the College Libraries Ontario Learning Portal.
Student eHelp Page
Centennial College maintains a “Student eHelp Page” that explains how to use all of the functions found on eCentennial. This help page can be found on the right-hand side of your eCentennial home page or by clicking the link provided to you here. Access this help page if you have questions about any eCentennial functions.
Technical Support with eCentennial
Information Technology (IT) services takes care of Centennial's technological needs and services when it comes to supporting eCentennial. IT offers many services to faculty, staff and most importantly, to students. Each campus has its own Client Support Counter where you can get help, support and information from a knowledgeable technician who can give you friendly and courteous service.
If you need help, whether you're on campus or at home, calling the Helpdesk at 416-289-5280 will put you in touch with an agent who will gladly help you. For Client Support Centre hours and more information visit the Help Desk Portal or view this Guide to IT Services.
eCentennial and Accessibility
Web accessibility means making it easy for people with disabilities to navigate and use websites. Disabilities may be physical (such as blindness, low vision, deafness, or fine motor skills difficulty), or cognitive (such as dyslexia or attention deficit disorder). People with disabilities often use assistive technologies to help them navigate the web. An assistive technology is any device that helps a person with a disability. Common web assistive technologies include modified mice and keyboards, screen readers and screen magnifiers.
Web accessibility happens when websites support web accessibility standards, are compatible with assistive technologies, and are easy for people to navigate and understand.
Every attempt has been made to make eCentennial courses accessible to you. Contact your professor if you're having issues with the accessibility of the course.
Course Tools make each online course run efficiently, and you'll need to know how they work. You can visit the Student eHelp Page for tutorial videos.
In the Table of Contents, you can look at all of the learning material for this course.
With the Grades tool, you can view your grades, and get feedback from your professor.
Each discussion area is private to the class, but the messages you post can be read by anyone in the class, and your professors, unless otherwise stated.
The Groups tool tells you what group you're in for discussions and assignments.
The Assignment tool is where you go to upload and submit your assessments for grading.
The Quizzes tool is where you go to write and submit your quizzes and tests.