Program OverviewPrinter Friendly
The Personal Support Worker Ontario College Certificate program prepares you with the knowledge and skills necessary to provide compassionate care when assisting patients, clients and residents with broad-spectrum conditions and health care needs, to enable them to lead active and fulfilling lives in the community and institutions, both here and abroad.
This college certificate program's Personal Support Worker courses focus on the full range of home and health-related services required by patients, clients and residents with physical disabilities, cognitive impairments and chronic and acute illnesses. This gives you the flexibility to adapt to a variety of settings such as hospitals, homes, schools, community residential agencies, long-term or chronic care facilities.
The Personal Support Worker program enables you to learn through a hands-on approach, facilitated by hospital and community health care experienced faculty members. Additionally, clinical and community setting learning opportunities allow you to offer direct care to patients, clients and residents. You gain experience caring for persons across their lifespan and learn to effectively communicate and collaborate with members of an interprofessional health care team.
The training you receive can open doors through our Bridging for Personal Support Worker to Practical Nursing Program.
- This Personal Support Worker (PSW) program reflects the latest practices and policies in the field.
- You spend 14 weeks gaining extensive practical experience by working with teams in hospitals, long-term care institutions and in the community.
- Many of Centennial College's PSW students have been offered employment in the agencies in which they completed their placements.
- With one instructor to each small group of students partaking in clinical placement, you have the support necessary to learn, grow and practice the skills learned during Semester 1 labs.
- Faculty members are experienced, caring and supportive.
- Community agencies and clinical settings recognize the certificate students earn.
In accordance with the Ministry of Training, Colleges and Universities (2014) program standards, once you complete the Personal Support Worker program at Centennial College, you will have the ability to:
- Work within the personal support worker role in community, retirement homes, long-term care homes and/or hospital care settings in accordance with all applicable legislation and employer's job description, policies, procedures and guidelines.
- Act responsibly and be accountable for own actions while recognizing the boundaries of knowledge and skills within the personal support worker role that require collaboration with the patients, clients, residents, families, supervisors and/or other members of the interprofessional care/service team.
- Participate as a member of the interprofessional care/service team and maintain collaborative working relationships in the provision of supportive care in community, retirement homes, long-term care homes or hospital care settings.
- Provide client-centred and client-directed care that is based on ethical principles, sensitive to diverse client and family values, beliefs and needs, and which follows the direction of the plan of care or service plan.
- Establish and maintain helping relationships with patients, clients, residents and their families, reflecting open communication, professional boundaries, employer's policies and adhering to confidentiality and privacy legislation.
- Identify relevant client information using basic assessment and communication skills and report and document findings in accordance with the requirements of employer policies and procedures and all applicable legislation.
- Promote and maintain a safe and comfortable environment for patients, clients, residents, their families, self and others, including the implementation of infection prevention, control measures and emergency first aid procedures that are in keeping with the plan of care/service plan, employer policies and procedures, and all applicable legislation.
- Assist patients, clients and residents across their lifespan with routine activities of daily living by applying basic knowledge of growth and development, common alterations in functioning, disease prevention, health promotion and maintenance, rehabilitation and restorative care
- Assist patients, clients and residents with medication, keeping with the direction of the plan of care or service plan, under the direction and monitoring of a regulated health professional or most accountable person and in accordance with all applicable legislation and employer's policies.
- Assist with household management tasks and instrumental activities of daily living in accordance with the plan of care or service plan, considering the preferences, comfort and safety of patients, clients, residents, families and significant others.
- Assist patients, clients and residents who are caring for dependent individuals, considering client and family choices, professional boundaries and the direction of the plan of care or service plan.
- Identify and report situations of neglect, potential, alleged or witnessed/actual incidents of abuse, and respond in accordance with all applicable legislation and employer's policies and procedures.
- Assist in the provision of culturally relevant palliative and end-of-life care to patients, clients and residents experiencing life threatening illness and to their families and significant others, from diagnosis through death and bereavement, in accordance with patients, clients or residents' choices and the plan of care/service plan.
- Use identified approaches and best practices to support positive and safe behaviour in patients, clients and residents experiencing cognitive impairment, mental health challenges and/or responsive behaviours.
Program OutlinePrinter Friendly
Career Options, Academic Pathways and Partners
Career Options, Academic Pathways and PartnersPrinter Friendly
- Personal support worker
- Home support worker
- Home health care worker
- Personal care attendant
Admission RequirementsPrinter Friendly
- Ontario Secondary School Diploma (OSSD) or equivalent, or mature student status (19 years or older)
- English Grade 12 C or U, or equivalent (minimum grade required) or take the Centennial College English Skills Assessment for Admission
How to Apply
How to ApplyPrinter Friendly
1. Apply Online
Domestic student applicants must apply online through Ontario College Application Service (OCAS) at Ontariocolleges.ca. A non-refundable application fee of $95 must accompany applications. The fee is payable online, by telephone, online banking, by mail, or in person to Ontariocolleges.ca. For more information go to Ontariocolleges.ca Application Fees.
If you have previously attended a full time program at Centennial College, you may be eligible for a Program Transfer. Visit Enrolment Services at any Campus for information.
Are you an International Student? Apply directly to Centennial College here.
If you are applying through the Second Career Strategy, please apply at the Employment Training Centre for Second Career (Progress Campus). Second Career Strategy is a funding initiative for those who have been laid-off and are in need of training. For more information go to Second Career Strategy.
2. Submit Documents
Current Ontario high school students and graduates from Ontario high schools: Notify your guidance counsellor that you have applied to college and your school will forward transcripts to Centennial College via Ontariocolleges.ca.
Graduates of college/university, or high school outside Ontario but within Canada: You are responsible for requesting that your educational institute sends any required documents and transcripts to Ontariocolleges.ca.
Applicants who attended school outside of Canada: If you are submitting transcripts to meet admission requirements, you must have the transcripts assessed by an independent credential assessment agency such as World Education Services (WES) or International Credential Assessment Service (ICAS).
For more information go to Submitting your Transcripts.
3. Confirm Your Offer of Admission
Offers of Admission are sent by mail to eligible applicants. When you receive your offer, you must login to your account at Ontariocolleges.ca and confirm before the Deadline to Confirm noted in your offer letter.
You may confirm only one college and one program offer at a time.
You must confirm your offer by the Deadline to Confirm noted in your Offer of Admission letter or your seat may be given to another applicant.
When you confirm your Offer of Admission at Centennial College you are given access to your personal myCentennial account where you can check your email, grades, register for courses, pay tuition fees, and see your class timetable.
4. Pay Fees
Centennial fees statements are sent by email to your personal email account and to your myCentennial email account. Fees statements are not mailed.
You must make a minimum payment by the Fees Deadline noted in your Fees Statement or your seat may be given to another applicant.
5. Build Your Timetable (Register for Courses)
Build your timetable (web-register for courses) at my.centennialcollege.ca.
Fall registration begins mid-July
January registration begins mid-December
May registration begins mid-April
Your web-registration will not open if:
- You have not submitted your minimum fee payment by the deadline
- You received a Conditional Offer of Admission and you have not met the conditions of your offer.
Once you have paid your fees or have made appropriate arrangements, register for your courses online through myCentennial.
Tuition and Fees
Tuition and FeesPrinter Friendly
Fees noted below are estimates only. Tuition is based on two semesters, beginning Fall 2017.
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