In All Emergencies, Dial Ext. 2020 or 416-439-4357 (HELP)
General Service: 416-289-5000, Ext. 5240
A psychological crisis exists when an individual is threatening harm to themselves or to others, or is out of touch with reality due to severe drug reactions or a psychotic break. A psychotic break may be manifested by hallucinations, uncontrollable behaviour, or the person could be a psychiatric patient walk-away.
If a psychological crisis occurs
- Never try to handle a situation on your own that you feel is dangerous
- Notify the Campus Security at emergency Ext. 2020. Clearly state that you need immediate assistance, give your name, your location and the area involved
- If the person is a serious threat, call emergency services directly at 911 and ensure security is notified at Ext. 2020 so they can direct emergency services.
- If appropriate, Security may also contact the Campus Counselling Centre for assistance.